Ops Support Sr Analyst (Global Fraud)

Citi - Wilmington, DE3.9

30+ days ago
Primary Location: United States,Delaware,Wilmington
Education: Bachelor's Degree
Job Function: Operations - Core
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 18048986


About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi’s Mission and Value Propositionexplains what we do and Citi Leadership Standardsexplain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.
Ops Support Sr Analyst

Provide analytics and reporting support for Global Fraud activities
Lead efforts to define and automate the relevant data gathering, analysis and reporting processes that support planning and execution for Global Fraud functions
Execute consistent and robust tracking of regional dashboards
Work with the countries and regions on Fraud performance reporting and analysis
Execute implementation of consistent and systemic Financial Planning and Forecasting (Losses, Expenses, associated business drivers etc.)


Essential Position Requirements:
BS/BA degree or equivalent combination of education/experience; accounting/finance experience a plus
Strong understanding of business procedures, financial services, and industry knowledge
Fraud knowledge preferable
Advanced analytical skills - Excel skills such as macros, pivot tables and vlookups required, SAS programming skills and VBA highly desired
Working knowledge of process mapping related project work
Ability to work globally and partner with the different regions to carry out the business objectives. Previous global/international experience desired
History of success working in a team environment. This position requires the ability to work as part of a dynamic team, as well as independently.
Strong work ethic and energy levels
Well-developed communication skills, both oral and written (includes presentation development)
Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
Fluency in English (both verbal and written)