Requisition ID: 186054
Work Area: Communication
Expected Travel: 0%
Career Status: Professional
Employment Type: Regular Full Time
Original Posting Date: 5/24/2018
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
Location: Bellevue, WA
Purpose and Objective:
Concur Technologies, Inc. seeks a Telecommunications Engineer II at our Bellevue, WA location to collaborate with business units and technical staff supporting the enterprise to evolve and maintain Concur's worldwide voice network.
Expectations and Tasks:
Troubleshoot complex multi-area issues to identify root cause and corrective action. Lead the planning of incremental improvements, implementation, and maintenance of the enterprise voice network. Primarily focusing on support of converged technologies and applications with an emphasis on Cisco CUCM, UCS systems. Integrate IM/Chat with Voice System for status and UC Collaboration needs. Responsible for setup, configuration and support of SIP and TDM trunks and clients. Support Voice Messaging Systems and transmission hardware as well as intra-campus transmission circuits and termination hardware. Provide Project Management for site upgrades, local and remote system installations and new Program start-ups. Interface with LEC/IXC account reps and technical liaisons. Develop strategic telephony and collaboration plans that optimize business collaboration across the Concur enterprise and with suppliers and customers. Design and oversee implementation of enterprise data networks (WAN, MAN, LAN, WLAN, Internet). Resolve critical network problems. Monitor and analyze applications data and voice network traffic to characterize performance and predict impacts due to network changes. Provide communications technology consulting expertise to Concur. Provide Business Application Support to end users. Mentor junior/associate network engineers.
Education and Qualifications/Skills and Competencies:
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field and 3 years of experience required. Will accept a Master's degree and 1 year of experience.
Experience must involve at least one year in the following: Data Networking including planning, monitoring and troubleshooting; interfacing with service providers to order services and troubleshoot public network issues; providing consulting services to internal business units; planning and implementing solutions in the enterprise voice infrastructure; Cisco CUCM platform, including monitoring and analyzing critical systems, applications and performance; capacity planning and end user support; and developing telephony solutions to support business initiatives.
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
Successful candidates might be required to undergo a background verification with an external vendor.