Accounts Payable Operations Manager

Wipro - Tampa, FL3.8

Full-timeEstimated: $71,000 - $93,000 a year

The Manager should have high focus in goals achievement and SLAs agreed upon with the client. Continuous improvement is a main objective, as well as retention of knowledge and optimization of practices, looking for high quality, and performance.

Core Responsibilities:

  • Directly and indirectly manage an AP team
  • Purchase Order management, Accounts Payable, helpdesk with an understanding of Helpdesk metric etc.
  • Manage and find solutions on Client escalations
  • Prepare capabilities plans and people development with looking for high performance standards
  • Ensure understanding of Wipro and Customer procedures as well confidentiality of information
  • Understand Client feedback, comprehend and elaborate action plans
  • Propose improvements in standards and processes (Six Sigma, Lean Administration, etc.)
  • Manage communication with Customer, being the SPOC between stakeholders, employees and Wipro higher Management
  • Manage daily activities and be ready to report to Wipro high Management or to Customer as required
  • Manage and control SLAs
  • Identify and manage risks, which may represent risks to delivery / Operations.
  • Prepare materials for monthly reviews or governance calls
  • Address to the Senior Management complex matters which require attention and immediate resolution

Experience Requirements:

  • Overall experience of 10+ years with at least 5 years of relevant experience in overseeing Finance & Accounting Operations preferable for an outsourcing / third party client.
  • Managing a 40+ team of direct / indirect employees.
  • Purchase Order management
  • Accounts Payable
  • SAP skills in AP environment is mandatory
  • Proficient at Microsoft Office – Outlook, Word, Excel (Medium), and Power Point


  • Bachelor’s or Advanced Degree with a preference for Accounting

Job Type: Full-time


  • Accounts Payable: 1 year (Required)


  • Tampa, FL (Required)

Work authorization:

  • United States (Required)