IT Customer Service Agent

Mphasis - Tulsa, OK3.8

Full-time$13 an hour
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Looking for Candidates Who Can Start July 29th, 2019!******

Overview

IT Call Center - Service Desk Representatives

  • Mphasis is a NextGen technology company enabling business transformation across the globe.
  • In today's dynamic and disruptive marketplace, we bring agile business processes and innovation that anticipate the future and define the next wave. Our success in a rapidly moving transactions environment is built on our architectural approach, legacy of innovation and thought leadership over the past two decades.
  • Mphasis harnesses the power of cognitive technologies and rich data resident in enterprise systems to transform organizations across financial services, telecom, logistics, and technology industries. Our Front2Back™ transformation, with business-driven KPIs, state-of-the-art reference frameworks and capabilities achieve agile and rapid delivery of business value

The Job Profile

Candidates will be trained to log, validate, and diagnose customer issues for a full range of products and applications used on the customer site. Key responsibilities will be to provide the customer with solutions through information gathering, analytical troubleshooting, and problem research.

Candidate Requirements

  • Minimum of Basic to Intermediate Experience with Computers
  • Willingness to Learn
  • Good communication skills
  • Reliable

Payroll & Benefits

  • $12.59 / hr
  • Candidates can choose from full-time
  • Insurance Eligibility Starts on Day 1
  • Weekly payroll
  • 5 days of paid time off per year
  • 401K
  • Room for advancement

Mphasis is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

Job Types: Full-time

Salary: $12.59 /hour

***Please note: If you have do not have 2+ years of IT/troubleshooting experience, please complete the assessment!

Job Type: Full-time

Salary: $12.59 /hour

Experience:

  • troubleshooting/IT: 1 year (Preferred)

Education:

  • High school or equivalent (Required)

Location:

  • Tulsa, OK (Required)

Work authorization:

  • United States (Required)

Work Location:

  • One location

Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Retirement benefits or accounts
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