Looking for Candidates Who Can Start July 29th, 2019!******
IT Call Center - Service Desk Representatives
- Mphasis is a NextGen technology company enabling business transformation across the globe.
- In today's dynamic and disruptive marketplace, we bring agile business processes and innovation that anticipate the future and define the next wave. Our success in a rapidly moving transactions environment is built on our architectural approach, legacy of innovation and thought leadership over the past two decades.
- Mphasis harnesses the power of cognitive technologies and rich data resident in enterprise systems to transform organizations across financial services, telecom, logistics, and technology industries. Our Front2Back™ transformation, with business-driven KPIs, state-of-the-art reference frameworks and capabilities achieve agile and rapid delivery of business value
The Job Profile
Candidates will be trained to log, validate, and diagnose customer issues for a full range of products and applications used on the customer site. Key responsibilities will be to provide the customer with solutions through information gathering, analytical troubleshooting, and problem research.
- Minimum of Basic to Intermediate Experience with Computers
- Willingness to Learn
- Good communication skills
Payroll & Benefits
- $12.59 / hr
- Candidates can choose from full-time
- Insurance Eligibility Starts on Day 1
- Weekly payroll
- 5 days of paid time off per year
- Room for advancement
Mphasis is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Job Types: Full-time
Salary: $12.59 /hour
***Please note: If you have do not have 2+ years of IT/troubleshooting experience, please complete the assessment!
Job Type: Full-time
Salary: $12.59 /hour
- troubleshooting/IT: 1 year (Preferred)
- High school or equivalent (Required)
- Paid time off
- Health insurance
- Dental insurance
- Healthcare spending or reimbursement accounts such as HSAs or FSAs
- Retirement benefits or accounts