Tutor Trainer & Coordinator

Metropolitan State University - Saint Paul, MN4.2

30+ days agoFull-time
METROPOLITAN STATE UNIVERSITY, a vibrant and growing public, urban university, is seeking applicants for the position of Tutor Trainer & Coordinator. This is a full-time, probationary position within the Center for Academic Excellence/Academic & Student Affairs division. The Trainer & Coordinator manages tutor scheduling and conducts initial and ongoing tutor training. Provides ongoing coaching and training to tutoring staff for the purposes of continuous improvement, and participates in Center for Academic Excellence (CAE) meetings and continuing education. The Trainer & Coordinator also directs the preparation and presentation of the Center's curricular materials in cooperation with the Director and Associate Director. The Trainer & Coordinator manages the data in WCOnline, and compiles data reports for the Director and Associate Director. The Tutor Trainer &Coordinator exhibits knowledge of a complex body of practices and procedures for the CAE focusing specific duties into three primary categories: 1) Tutor Training and Coordination; 2) Schedule and Data Management; 3) Outreach and Service.

  • Coordinate and implement new tutor training and refresher training processes, such that tutoring staff understand and comply with CAE procedures, and such that tutors understand how department objectives align with University mission and strategic priorities
  • Develop and implement asynchronous writing eTutorial processes and guidelines for both tutors and tutees; review tutors' feedback on eTutorials for tutor compliance with eTutoring policies and procedures; coach tutors on eTutoring as necessary to aid in continuous improvement efforts
  • Train tutors on best practices in writing post-tutorial-session notes/reports; review session notes for completeness, accuracy, and tutors' compliance with session note deadlines
  • Train center employees in the needs of and best practices for tutoring unique populations such as multilingual/ESL students, persons with disabilities, racial and ethnic minorities, first-generation students, asynchronous online learners, and adult learners.
  • Analyze WCOnline (tutor recordkeeping platform) registration & appointment data for completeness and accuracy; direct student assistants in WCOnline cleanup tasks to ensure data integrity
  • Analyze WCOnline client report form data (post-tutorial session notes) to discern patterns of need, and to provide ongoing coaching and training to tutors
  • Manage the CAE D2L website, including tutor resources and discussions
  • Compile data reports at the Director's request
  • Coordinate all tutoring schedules to assure adequate staffing levels and content expertise at all times the centers are open
  • Initiate and facilitate campus-wide communications and class visits regarding services provided by the CAE
  • Additional duties as assigned by the Director

Minimum Qualifications:

The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose résumés clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position:

  • Master's degree in Writing Studies, English, Rhetorical Theory, Literacy, Communication Studies, or closely-related field;
  • 5 years' experience teaching a variety of courses in English (including composition) at the college level;
  • Demonstrated success working with diverse populations;
  • 2 years' experience working with at-risk students and students with disabilities;
  • Experience with the use of technology for instruction, communication, and presentations;
  • 3 years' experience tutoring language arts (writing) at a four-year university;
  • Demonstrated understanding of the principles and literature of Writing Across the Curriculum and Writing in the Disciplines;
  • Communication skills (written & verbal) to communicate with a variety of persons and groups.
  • Demonstrated experience with WCOnline and MS Office products, including Excel;
Preferred Qualifications:

  • Ph.D. or Ed.D.
  • Demonstrated knowledge of Universal Design principles, including document accessibility standards
  • Demonstrated experience conducting asynchronous electronic writing tutorials;
  • More than 5 years' experience teaching a variety of courses in English (including composition) at the college level;
  • More than 3 years' experience tutoring writing/language arts in higher education

Physical Requirements of the Job: Requires occasionally lifting such articles as file boxes and heavy hand tools or heavier materials with help from others and/or lifting and carrying light objects frequently. Even though the weights being lifted may only be a negligible amount, a job is in this category may require walking or standing to a significant degree or may involve sitting most of the time with a degree of pushing and pulling of arm and/or leg controls.

Supplemental Information:

The University: Metropolitan State University, a member of the Minnesota State, serves approximately 11,000 students in the greater Twin Cities Metropolitan area. We are the most diverse university in the system, with approximately 41% of our students coming from communities of color. The university offers programs leading to baccalaureate, masters and doctoral degrees. We provide accessible, high quality liberal arts, professional and graduate education with continued emphasis on marginalized groups, including adults and communities of color. Recognized in 2008 by the Carnegie Foundation for Community Engagement and named to the President's Higher Education Community Service Honor Roll, the university is committed to academic excellence and community engagement through curriculum, teaching scholarship and services designed to support an urban mission.

Visit our web site at http://www.metrostate.edu

For campus safety information and crime statistics visit: www.metrostate.edu/security

The School/Academic Department: The Center for Academic Excellence's mission is to cultivate life-long learners who are confident, productive members of the University and of society. The CAE provides a collegial and supportive environment in which highly-trained peer and professional tutors offer individual and small-group tutorials in Writing, Math, Science, Computer Programming Languages, Accounting, Finance, Economics, and Reading to Metro State students. The CAE also provides academic testing services to Metro State students needing to take make-up examinations and to other MnScu students.

Salary: This is a Minnesota State University Association of Administrative and Service Faculty (MSUAASF) Range C position with a salary range of $43,138 (minimum) to $74,719 (maximum). Salary is commensurate with education and experience, and is determined by the collective bargaining agreement between Minnesota State Colleges and Universities (Minnesota State) and the MSUAASF organization.

* Employment for this position is covered by the collective bargaining agreement for the MSUAASF which can be found at: http://www.hr.Minnesota State.edu/contract_plans/documents/2015-2017_MSUAASF_Contract.pdf

Application: To apply, go to http://agency.governmentjobs.com/metrostatemn/default.cfm

Applications must be received by 11:59 PM on Closing Date: September 10, 2018

Qualified applicants are required to attach the following documents to their online application:
  • Cover letter of interest addressing how your qualifications align with the requirements of this position.
  • Current curriculum vita or résumé.
  • Names of four (4) references with addresses, email addresses and telephone numbers.
  • Transcripts - Valid unofficial copies of your transcript showing conferred/awarded date, your name and the academic institution's name/logo are required. We do not accept copy/paste word documents with a list of courses/grades or DARS reports. If selected for hire, official original transcripts will be required.
If you need help submitting your online application, please contact NEO GOV @ 1-855-524-5627 for technical assistance.

If you have other questions related to this position announcement, please contact Human Resources, at 651.793.1275.

For TTY, call Minnesota Telecommunications Relay Service (TRS) at 7-1-1 or 1-800-627-3529.

Notice: In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a motor vehicle records check.

Metropolitan State University is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

The University provides reasonable accommodations to qualified individuals with disabilities upon request.