The Equal Opportunity Complaint Investigator is responsible for the resolution of complaints of discrimination and harassment based on a University protected class and will ensure effective and efficient management of complaints. The position reports to the Title IX Compliance Officer and is responsible for the following job duties and responsibilities.
Intake complaints and assess appropriate resolution process and procedural protocol to be followed. Provide consultation and education to students, faculty, and/or staff on harassment, discrimination, sexual misconduct, interpersonal violence, related retaliation, policies, procedures, and options for resolution of complaint matters.
Investigate complaints of discrimination and harassment filed by students, staff, faculty, or visitors in compliance with federal and state laws, executive orders, and University policies and procedures. Process within specific time constraints investigations, analyses, and report findings and conclusions of complaints filed with the OED. Ensure effective, efficient, thorough and impartial investigations while ensuring attention to detail and accuracy regarding facts, relevance, and investigation documentation.
Investigation duties will include, but not limited to: develop an investigation plan, analyze complaint to identify allegations, interviewing complainant and respondents, identify and interview witnesses, identify and collect relevant documentation, appropriately document interviews and other investigation findings according to the OED investigation process format, and analyze information gleaned from investigation to determine findings.
Conduct a thorough and well-documented investigative process by gathering and documenting evidentiary material. Maintain accurate and thorough records and notes of investigatory process. Develop comprehensive, unbiased written reports that include a written analysis and findings from the complaint investigation to the appropriate University office or administrator in accordance with applicable University policies and the OED investigation process format.
Provide regular updates to the Associate Provost and OED Case Management team about case management approach, status, and progress.
Prepare materials for, assist with, and participate in appeals hearings, as assigned.
Facilitate, within specific time constraints, informal resolution of complaints, when appropriate. Document efforts and conclusion of informal resolution.
Interact with students, faculty, managers, administrators, and employees at all levels of the University in performing investigative and informal resolution duties. Collaborate with the Office of the University Counsel with investigations involving the Equal Employment Opportunity Commission, Office of Civil Rights, and North Carolina Office of State Human Resources complaints, as well as complaints raised by other applicable outside agencies, organizations, and constituencies.
Collaborate with key partners in the University community (i.e., Dean of Students, Office of Student Rights and Responsibilities, ECU Police Department, Human Resources, Office of Internal Audit), as appropriate.
Serve as one of the subject matter experts on equity and diversity matters and related policies and procedures. Review and propose to the Associate Provost updates to University harassment and discrimination policies and procedures to ensure compliance with equal opportunity laws and regulations. Work collaboratively with OED staff to provide content for marketing, communication, education and training.
Provide education and training to students, faculty and staff on issues of prohibited harassment or discrimination, including sexual harassment and sexual violence, as assigned.
Provide other services as assigned.
1. Masters, J.D., or Advanced Degree; or Bachelor’s degree with relevant education and experience. All degrees should be from appropriately accredited institutions.
2. Demonstrated experience in conducting investigations.
3. Ability to work in a culturally diverse environment and interact with culturally diverse individuals at all levels of the organization.
4. Evidence of excellent written and oral communication, and human relations/interpersonal skills.
5. Evidence of necessary analytical skills to determine whether a policy violation occurred by the applicable standard of evidence.
License or Certification Required by Statute or Regulation
Preferred Experience, Skills, Training/Education
1. At least 3 years of experience conducting investigations in a higher education setting.
2. At least 3 years of experience interpreting federal and state equal opportunity laws and regulations.
Special Instructions to Applicant
East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Applicants should submit (1) a cover letter that outlines how their experience and qualifications specifically align to this position, (2) a curriculum vitae/resume, (3) two redacted writing samples related to an investigation, (4) a redacted sample investigation plan related to an investigation, and (5) a list of three references, including contact information, online.
Additionally, applicants should arrange for three letters of recommendation that speak directly to their qualifications for this position to be submitted directly to:
Search Committee Chair
East Carolina University
Office for Equity & Diversity
Old Cafeteria Bldg Suite G406
Greenville, NC 27858
Additional Instructions to Applicant
In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.
Job Open Date 04/11/2018
Open Until Filled Yes
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date.
Initial Screening Begins 04/25/2018
Quick Link for Direct Access to Posting http://ecu.peopleadmin.com/postings/14981
East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department for Disability Support Services at (252) 737-1016 (Voice/TTY).
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to email@example.com. Our office is available to provide assistance from 8:00-5:00 EST.