Dispatcher

Bigge Crane and Rigging - San Jose, CA3.2

30+ days ago
JOIN OUR RAPIDLY GROWING COMPANY:
King Crane Service, (www.kingcrane.com) is one of Silicon Valley’s leading crane rental and service companies. We’ve been successfully growing our business since 1981. Our growth and success is the result of having a deep heritage of hiring the best people and giving them the best training and equipment in the industry. We do big things in a big way and we are determined to be the best at what we do. Our goal is to engage and retain the brightest minds and hearts in the industry to achieve the potential we are capable of.

Summary/Objective:
King Crane Service is looking for a person with a background in oversize permits and general knowledge of logistics with transportation of heavy equipment and trucking. We are searching for qualified and ambitious individual to organize the daily dispatch of equipment for the branch in a safe and timely manner, and assist with both crews and sales representatives as necessary. This position is directly involved in identifying customer needs, coordinating activities of delivery drivers, maintaining competitive data, inventory control and daily business reporting.

Responsibilities:
Ensures that permits are current and maintained by coordinating field labor and equipment.
Ensures that vehicles and equipment are in good working order and coordinates their dispersal to job sites as required.
Coordinates and prioritizes mechanical repairs with shop personnel.
Answer customer calls and concerns.
Schedules drivers and organizes the daily dispatch of all equipment for the branch.
Determines the most effective mode and routing of equipment into company facilities and to the customer. Use routing tools to ensure movement of equipment adheres to DOT and state and federal law.
Relays work orders, messages, and information to and from drivers, supervisors, and customers.
Arrange for all emergency field requirements.
Perform record keeping on all job orders, trucks, trailers, and branch equipment.
Dispatches workers to job sites.
Reviews and approves workers’ time cards.
Prepares daily schedule.
Maintains job board to prevent double scheduling of equipment.
Completes required reports and forms; e.g. bare rentals, daily utilization form, etc.
Informs sponsors/estimators of any anticipated issues
Reviews and approve payments for sub-haulers.
Assist accounts receivable with processing credit card transactions.
Order office supplies.
Receive, store, and haul customer owned equipment. Maintain accurate records of storage and inventory.

Educational Requirements / Qualifications:
High school diploma or GED required.
Knowledgeable of cranes, riggings, and heavy equipment.
Work well under pressure; meet multiple deadlines and sometimes conflicting deadlines.
Strong written and verbal communication skills.
Proficient with MS Office Suite.
Valid, current driver’s license
Scheduling experience
Works well with supervisor and sales team
King Crane Service provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, military or veteran status.