Veterans Affairs, Veterans Health Administration - Newington, CT (30+ days ago)3.9

Duties include but are not limited to:
Data entry into the computer system, prints mages, forwards data to appropriate addressee (mailman messages)
Receives, processes incoming/ outgoing mail
Sorts/ Distributes mail
Answers telephone calls & inquiries
Destroys records in accordance with government regulations
Reviews directory of current patient locations for accurate and prompt mail delivery, reports inaccuracies to the supervisor and forwards mail to discharged patients
Obtains signatures for certified mail & express packages (UPS, Fed Ex., etc.) utilizing the package tracking system
Operates various office machines such as, but not limited to; computers, printers, facsimile machines, calculators, telephones, mail processing machines, high speed duplicator (copy machine), package tracking system, etc
Processes reproduction in accordance with station policy and timeframes
Performs other duties as assigned.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/09/2018.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements For a GS-04 position you must have served 52 weeks at the GS-03 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade Gs-3 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: variety of clerical and administrative duties concerned with incoming and outgoing mail processing, files maintenance, mail equipment operation, document reproduction, pick-up, delivery of interoffice mail and supplies
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 2 years above high school OR,
Combination: Applicants may also combine education and experience to qualify at the GS-04 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-04. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.
You will be rated on the following Competencies for this position:
Knowledge and understanding of ADP hardware and software as it pertains to IFCAP, basic computer functions, current Microsoft Office Suite programs, storage equipment, storage media,and inter-workings of each.
Knowledge of mail processing equipment, reproduction machines, binding machines, paper drill machines, collators, envelope folder / inserter, package tracking system, operations, and procedures, including the ability to set-up, operate and monitor a variety of other pieces of equipment.
Ability to diagnose malfunctioning equipment, able to make corrective adjustments and minor repairs.
Knowledge of record keeping requirements for production control & supply usage.
Knowledge of Dept. of Veterans Affairs, and United States Postal Regulations, packaging requirements, materials, and supplies.
Knowledge of the organizational structure of the VA Connecticut Healthcare System.
Basic knowledge of the functions of mail operations and communications unit.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work involves considerable walking throughout the Medical Center, bending, pulling, and occasional lifting of heavy material up to (up to 75 lbs). The work also requires sitting at a desk, and long periods of standing. Majority of work is performed distributing mail throughout the Medical Center and within the Mail Center.

To apply for this position, you must provide a complete Application Package which includes:
1. Resume
2. Most current SF50 (must be dated 1/7/17 or later; do not submit an Award SF50)
3. Other (see checklist below)

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
Cover Letter
Executive Core Qualifications (ECQs)
Other Veterans Document

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit