Director of Human Resources

Cornerstone Restaurant Group - Chicago, IL (30+ days ago)

Full-timeEstimated: $78,000 - $110,000 a year


Who we are

We are restaurant owners and operators who passionately craft memorable, personalized experiences that cultivate meaningful relationships.Cornerstone Restaurant Group (“CRG”) offers full-service management, concept and brand licensing and consultation services for the hospitality industry. Founded in 1993, CRG is a trusted partner with a family of restaurants including iconic brands like Michael Jordan’s Steak House, Michael Jordan's Restaurant, 23.sportcafe, urbanbelly, ENO Wine Rooms, SolToro and Crate & Barrel's first full-service restaurant, which is set to open in Spring 2019. With over 10 restaurants and 350 employees, we operate from our headquarters in the Fulton Market neighborhood of Chicago, IL.

Our mission:

To give heartfelt hospitality that cultivates meaningful relationships.

Our purpose:

To make people H.A.P.P.I. with Heartfelt hospitality, Appreciation, Passion, Pursuit of profit and Integrity.

About this role

As a member of the leadership team, this role oversees and directs the Human Resources function and all aspects relating to the organization’s key ingredient to success: it’s people!

As lead influencer of the company culture, this role harmonizes employee programs, policies, benefits, etc to be tempting, tasteful and engaging and also in compliance with high standards and HAPPI values. This delicate blend is delivered through close partnership with management members and the everyday employee processes and activities at CRG and at all restaurants. This role ensures that all HR activities and systems are refreshed, updated and constantly in support of the company’s needs, plans and long term direction.

Such HR functional activities include but are not limited to:

Organization design, recruitment & hiring, training, coaching & development, compensation, benefits & rewards, employee relations, performance management & engagement, HRIS, and company culture integration.

What you do

  • Act as the representative employee advocate on the company’s leadership team to guide organization structure, roles and responsibilities, programs, policies, and people decisions that are aligned with strategic direction and values and in consideration of employee performance motivators
  • Partner with all restaurant General Managers to build a trusting and fluid relationship where people decisions and employee relations are made in support of and balance the collective company position and strategy, their local needs and the employee’s best interest
  • Know all the employees in the company. Have a presence in the field at all restaurants (which means visits to) so that employees know about the the HR role and develop a comfort level to be communicative with Human Resources.
  • Define and lead a competitive, efficient and cost effective recruitment strategy and assessment process that matches the best people to open jobs. Manage all management level hiring/recruitment efforts, including defining sourcing plan, screening resumes and nurturing the candidate experience through hire or release.
  • Manage and are accountable for maintaining a functional Human Resources budget
  • Define and manage a competitive compensation philosophy and practices that attract and retain exempt and hourly employees in their roles. Manages relevant individual and group recognition and rewards programs that incent, motivate and engage employees to perform at their best in their jobs based on level, marketplace or other individual factors
  • Coordinates training plan for salaried staff in conjunction with Training Director, General Manager and/or Executive Chef and monitors implementation of manager training to ensure effectiveness; Directs and coordinates management development programs, skills growth plans and career paths, in coordination with CRG team and CEO
  • Responsible for ensuring competitiveness and administration of all health and welfare benefits programs including plan implementation, change management, communication, renewals, tracking, including upon exit i.e, COBRA notification and payment monitoring
  • Implement and monitor effective performance management system for company wide adoption. Participate in manager performance reviews and deliver other coaching and feedback processes and training.
  • Foster a culture of respect in the workplace. Oversee delivery of proactive preventative training i.e, Harassment, Discrimination, Diversity etc to ensure compliance. Investigates and resolves all complaints.
  • Manage, update and retain all employe communication documents for clear purpose, relevance and efficiency: handbooks, forms, training manuals and other HR materials
  • Ensure overall and administrative HR compliance: HR policies and practices are relevant and aligned to the company’s goals and carried out consistently and fairly; Monitors and manages workers compensation activities for all restaurants; Manages a document retention and employee database of all CRG personnel files

How you do it

  • Maintains constant guest focus and exhibits professionalism at all times when interacting with guests, in keeping with the CRG Mission Statement
  • Understands and adheres to all CRG standards of operation and guest interaction practices
  • Maintains regular verbal and/or written communication with CRG and restaurant teams

Emotional and Behavioral Competencies

  • Compassionate – able to develop & sustain good relationships; caring about individuals; understanding Organized – follows through; thorough; attention to detail; good time management abilities
  • Honesty / Integrity – does not cut corners ethically; earns trust and maintains confidences; does what is right, not just what is politically expedient
  • Organization & Planning – plans, organizes, schedules and budgets in an efficient and productive manner; focuses on priorities
  • Self-Directed – takes initiative / action; proactive – acts without being told what to do; acts like a leader; self-disciplined
  • Trustworthiness – builds trust and gains respect among colleagues; dependable; reliable
  • People Focused – coaches people in their current roles to improve performance, skills and abilities to prepare them for future roles
  • Aggressiveness – moves quickly and takes a forceful stand without being overly abrasive

What you bring


  • 6+ years experience in Human Resources field. Minimum 3 years in leadership role. Management experience preferred
  • Hospitality industry background, preferably in restaurant, food service and field experience highly desirable
  • SPHR or PHR a plus
  • Undergraduate degree or equivalent in experience required. Plus with majors or concentration in Human Resources Management, Industrial or Organizational Psychology, or Business Administration
  • Experience in HRIS systems and payroll system management
  • Ability to travel a few times per quarter out of state and more regularly on local restaurant field visits.

What you get


  • Belonging to a dynamic leadership team of a growing business with iconic brands in an influential market (Chicago) of the restaurant and food service industry
  • Freedom to recommend and shape the evolving Human Resources function for long term impact thereby gaining unparalleled personal development and experience
  • Competitive salary, aligned with experience and the marketplace
  • Health and dental insurance
  • Other insurances like Personal life insurance, Individual Long-Term Disability and Short-Term Disability
  • Paid vacation
  • Monthly cell phone reimbursement
  • Participation in CRG’s 401(k) program
  • Internal dining privileges
  • Free parking by office
  • Casual dress

This job description is a summary of duties that you are expected to perform. It is by no means an all-inclusive list but is merely a broad guide of expected duties. This job description is neither complete nor permanent; it can be modified (added to, deleted from, changed in scope) at any time. Also, at the request of management, any employee may be asked and expected to perform additional duties, responsibilities or projects without notice.

Job Type: Full-time


  • Human Resources: 6 years (Required)
  • Restaurant: 3 years (Required)


  • Bachelor's (Preferred)

Work authorization:

  • United States (Required)