Head of Operations - Verizon 5G Labs and Innovation

Verizon - Piscataway, NJ

What you’ll be doing...

5G will have a massive impact on how we live, learn, work and play, enabling disruptive new consumer experiences and enterprise products. Verizon's 5G Labs are accelerating that future by exploring and incubating new concepts powered by our 5G network and building an ecosystem of startups, creators, and partners across our five Lab locations (NYC, Cambridge, DC, Palo Alto, and Los Angeles). Our Innovation Centers (Waltham, MA and San Francisco) showcase the best and newest technologies to leaders across the Fortune 500. Together, our platform encompasses a variety of programs and activities including events, hackathons, innovation challenges, technology trials, concept development and co-creation with partners.


The Head of Operations will manage a portfolio of projects and programs across the 5G Lab locations and Innovation Centers nationwide as well as lead overall day to day logistics for the group.
By translating the 5G network, technology, and product strategy into tangible connections across projects and teams, this individual will optimize resources between programs, align stakeholders and communicate with senior level executives on a daily basis.
As we continue to build the ecosystem with third party partners, they will lead the organizing of strategic partnership structures and commercial terms across projects with universities, large innovation organizations, and other collaborators. At times taking lead on strategic project negotiation and execution with 5G Lab and Innovation Center partners.
The will consistently develop and update project progress and status into and through the technology development funnel through handoff to, and in partnership with, our commercial teams.
They will be the lead touchpoint to Verizon business units including product, marketing, PR, Verizon Ventures, and others to ensure proactive transparency and collaboration. This includes a monthly view of 5G related activity across the company.
This individual will organize and prioritize 3rd party engagements across the portfolio and schedule out the execution plan for executive ideation sessions and workshops both internal and external.
They will manage and keep current the financial reporting across team budgets, spending, and accounting practices and report to senior management as well as manage the annual planning process.
In addition they will work to capture and synthesize the ongoing activity, research, and technical findings across locations and programs into thought leadership and reporting into business unit collaborators as well as externally facing collateral in partnership with our insights team.
They will lead the creation of internal and external strategic presentations to executives as well as aid in the definition and execution of the future strategy of the 5G Labs and Innovation Centers.
The Head of Operations will also be tasked with managing special strategic projects for Verizon leadership.
What we’re looking for...

You'll need to have:
Bachelor's degree or six or more years of work experience.
Four or more years of relevant work experience.

Even better if you have:
Excellent communication skills, and ability to present complex topics and data in a concise presentations and formats as well as to senior executives in formal and informal environments.
Critical, creative and strategic thinking capability. Ability to identify ways to improve processes or organizational operations.
Ability to synthesize and structure messy information, from research to concept ideas.
Project scoping, budget, and project management experience.
Data analysis and excellent data organization skills.
Excellent Microsoft Office / GSuite skills.
Telecom experience. Experience/ Knowledge of 5G technology (although 5G engineering experience is not specifically required for this role).
Master's degree or MBA.
Passion for technology and good knowledge of current technology landscape.
Comfortable working in a dynamic, challenging and stimulating organization.
Aptitude to work outside of your comfort zone and get things done quickly and in some cases with little to no supervision.
Initiative, anticipates and prepares for upcoming situations, takes advantage of opportunities, acts quickly and decisively, addresses issues before they become problems.
Obsessive attention to detail and a focus on clarity, expectation setting, and executing on big ideas in a structured way that will accelerate the 5G Future!
EQ to understand how to engage and adapt to stakeholders and partners.
Excitement knowing that technology (especially 5G) will change the world for the better.
When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.