Family Readiness Support Assistant (FRSA) - Starke, FL

ESC, Inc. - Starke, FL (30+ days ago)


Job Function: Administrative
FLSA Classification: (SCA Hourly, Non-Exempt)
Employment Type: Full-Time
Closing Date: May 18, 2018
Job Location: 5629 SR 16 W, Building 2300, Starke FL
ESC, Inc. is seeking a qualified, trained and capable individual to serve as Family Readiness Support Assistant for Commands within the Army National Guard throughout the States and Territories. The ARNG FRSA is assigned to Commands for the purpose of maintaining the continuity and stability of the Family Readiness Groups (FRGs) as units undergo changes in volunteers and leadership. The FRSA will be formally supervised by the contract company and will receive technical guidance at the direction of the Commander or his/her representative, the State Family Program Director (SFPD) or his/her designee and the contract management team.

Job Duties/Responsibilities include (not all inclusive):
Provide training, administrative and logistical support to unit Command leadership team, the Family Readiness Group (volunteers) and the unit’s overall Family Readiness program as provided for by policy and guidance from SFPD
Maintain and update required appointment memorandums for volunteers and Additional Duty Orders for Family Readiness Liaison
Track training requirements and completion for FRG volunteers, Family Readiness Liaisons and Command
Establish, maintain and update telephone trees and email distribution lists and FRG email list in accordance with command/state guidance.
Establish, maintain and update unit FRG newsletter and/or social media page, under the guidance of unit Command
Provide Annual Family Programs Brief for unit service-members and families (per CNGI1800.02)
Assist in establishing and maintaining the units Virtual Family Readiness Group (vFRG) website per Command guidance
Attend Command meetings per SFPD guidance to gain continuing awareness of BDE/BN command guidance/instruction on unit FRP issues/directions
Manage overall volunteer utilization of Joint Services Support portal, maintain and update volunteer records and hours
Disseminate information on resources available to Soldiers and family members promoting quality of life opportunities
Conduct and document training for FRG volunteers, Command team and family members using standard approved curriculum including REAL, AFTB, and state-specific training curriculum
Compile and submit required reports
Evaluate training effectiveness through assessments of training content
Complete contact, program, and state required training and certifications
Maintain accurate, clear, timely and concise communication with Family Readiness Volunteers.

Security Requirements:
Possess or be able to obtain and maintain a security clearance (Tier 1/NACI) *Current clearance preferred
Proof of employment, background screening, and security clearance / favorable background check is required before an ID CAC will be issued authorizing access to Government computer systems.

Education/Experience/Skills Requirements:
Associates Degree preferred, High School Diploma or Equivalent (GED), required.
1 to 3 years’ experience or demonstrated familiarity with family support programs and demonstrated presentation, organizations, and communication skills are desired.
The ability to work a flexible schedule to include some weekends and evenings.
Knowledge of the structure and operations of the Army National Guard and Military Well Being Programs.
Exceptional customer service—good oral and written communication skills
Proficiently read, write, and understand the English language
A valid state driver’s license
Proficiency in Microsoft Office, Word, Excel, PowerPoint, and Database use experience

Work Environment:
Government service location and 40 hours per week based on demands of the government mission; services provided at designated locations and may require irregular hours including early mornings, evenings and weekends in support of government mission.

Travel Requirements:
Local/vicinity and long-distance travel required based on the needs of the government mission.