Building Automation Support Service Technician

Control Management Inc - Omaha, NE

  • Job Summary:

Performing preventative maintenance, troubleshooting, and repair of computerized building automation systems. Provides analysis of building control and HVAC system performance in buildings. Performing DDC controls troubleshooting and optimization of systems and ensuring documentation is accurate, complete and timely. Performing software only and software/hardware upgrades to building automation systems. Performs backups and alarm checks to system sites and completes proper paperwork in a timely manner.

  • Duties and Responsibilities:
  • Preventative maintenance tasking (Database back-ups, control system analysis, network analysis and optimization, central equipment controls performance testing, customer training)
  • Execute service quoted projects (Programming and software side)
  • Troubleshoot DDC control and mechanical systems
  • Consistent and clear communication with internal and external customers
  • Perform after-hours service calls as scheduled
  • Ensure timely and effective execution of service work
  • Ensure completeness of work performed
  • Resolve customer complaints/concerns in a timely, effective and professional manner
  • Be part of ON-Call team (on call pay provided)
  • Will be in office 5 days a week but can be pulled to go offsite in extreme circumstances (Friday usually ½ days unless emergency calls come in)
  • Skills and Abilities
  • Strong troubleshooting skills
  • Computer hardware and software skills
  • Knowledge of HVAC DDC controls theory and applications
  • Ability to work independently with minimum supervision
  • Excellent verbal and written communication skills
  • Qualifications and Experience
  • AA Degree in Applied Technology or HVAC or Equivalence in combination between work experience and education
  • HVAC and/or mechanical systems knowledge as well as experience with electronics and basic electrical circuits and DDC system programming
  • Mechanical and electrical systems troubleshooting experience
  • Tridium programming experience
  • Alerton programming a bonus but not necessary

Job Type: Full-time


  • Mechanical Knowledge: 5 years (Preferred)
  • Computer Skills: 5 years (Preferred)
  • HVAC: 5 years (Preferred)
  • Troubleshooting: 5 years (Preferred)


  • Associate (Preferred)

Benefits offered:

  • Health insurance
  • Retirement benefits or accounts