Dedicated Diagnostic Engineer

General Electric - Houston, TX (30+ days ago)3.8

About Us:
Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

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GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
The Dedicated Diagnostic Engineer will work in BHGE TPS iCenter in Houston. The Customer Dedicated Diagnostic Engineer will work on monitoring and diagnostic of rotating equipment and assets of Cheniere LNG plants as well as other assets in the M&D fleet. Focused on data analysis, will act as customer entry point for troubleshooting, performance measurement and fleet KPI assessment both at site and from remote iCenter. Continuous alignment with service engineering teams will be requested.

Essential Responsibilities:
He/she will prepare technical reports and suggest improvements to optimize service so that it is aligned with customer expectations.

In the role of Dedicated Diagnostic Engineer, you will:
Work closely with decision makers in P&L and engineering to identify, develop and implement the technology solutions needed to improve fleet KPI
Act as customer dedicated diagnostic engineer for Cheniere Energy, closely managing technical issues to resolution, cooperating with customer and colleagues, fulfilling special requests and maintaining alignment between site and M&D team
Manage operating rhythm and periodic technical reviews with the customer
Daily monitor the Monitoring & Diagnostic (M&D) fleet composed of aeroderivative and heavy duty gas turbines, steam turbines, centrifugal and reciprocating compressors, electrical motors and generators, gearboxes, auxiliaries and balance of plant
Analyze data and alerts generated by M&D prognostic systems
Troubleshoot technical issues on monitored fleet and communicate effectively verbally and in writing
Prepare and review of technical documentation such as trip root cause analyses, anomaly notifications and monthly reports
Act as customer interface, discussing technical details of issues and findings
Meet cycle time and volumetric goals while ensuring quality for M&D notifications and reports
Be available for critical issue resolution on claimed cases and assigned customers
Work assigned weekends and holidays on a rotational basis (flexible compensation time received for weekend / holiday shifts)
Use SmartSignal software including continuous tuning and proposals for optimization of machine models
Utilize System1 software to perform deep investigation on rotordynamic issues
Navigate and interprete site-specific control software (e.g. MarkV / VI / VIe, MicroNet / Plus, RX3i / RX7i, etc.) and engineering documents (e.g. P&ID, Instrument List, Wiring Diagram) to support technical analyses
Support the development and deployment of diagnostic systems in terms of hardware, software, data acquisition and analytics
Propose improvements or new analytics to enhance monitoring service
Suggest customized analytics according to specific customer requirements
Prepare and/or review periodic reports including data analysis, issue report out, thermodynamic performance assessments and KPI trends
Validate automatic performance calculations on monitored equipment and identify nonconformities
Ensure completeness and quality of M&D data for selected customers
Remotely support testing and troubleshooting activities at site; case by case basis for travel to site
Work in close cooperation with global teams and collaborate with others to solve complex technical issues
Provide support to other engineering and business functions for data collection, analysis and path forward definition
Work in cooperation with BHGE Product Services team, Technical Accounts and Project Management to carry out root cause analyses, support customers and expedite issue resolution
Supervise contractor activities to ensure timeliness, data completeness and documentation quality
Ensure alignment and integration with colleagues involved in development of digital solutions and pilot projects
Present M&D and Digital Solutions capabilities to customers

Bachelor’s Degree in Engineering from an accredited college or university
Minimum 3 years of technical experience in Machinery Diagnostics, Services Engineering, Field Services and/or Product Design
Minimum 3 years of experience in rotating equipment and GE / BHGE turbomachinery products

Eligibility Requirements:
Work weekends and holidays, as required

Desired Characteristics:
Aeroderivative gas turbines and centrifugal compressors expert
  • Knowledge of performance and vibration analysis
  • Fluent in English and Italian languages
Experience with Bently Nevada System1 / ADRE or other industry vibration condition monitoring systems
Experience with GE Proficy SmartSignal
Familiarity with control software and logic (e.g. Mark V / VI / VIe, MicroNet / Plus)
Experience with interpreting engineering documents (P&ID, Wiring Diagram, etc.)
Sound analytical and troubleshooting skills
Ability and enthusiasm to work in fast paced, challenging and dynamic environment
Excellent interpersonal skills and ability to act on his/her own initiative
Ability to work across multi-functional and global teams
Ability to influence and good presentation skills

Locations: United States; Texas; Houston
GE will only employ those who are legally authorized to work in the United States for this opening.