Associate Director for Information Technology

Johns Hopkins University - Baltimore, MD

Full-time
Summary:
The Associate Director for Information Technology serves as the senior level advisor to the Office of Undergraduate Admissions on all issues regarding the technical infrastructure and systems supporting the functions of the office. They will also serve as the primary liaison with the University’s Central Information Technology (Central IT) team to facilitate the various information systems and processes as well as the development of future technological tools and systems. They will take a lead role in identifying priorities, annual updates and improvements to all technological systems and procedures. They will also serve as the in house expert on all technological resources and processes as the primary technical liaison to all vendors and university partners.

Essential Job Functions:
Provide business direction for Central IT to develop efficient, accurate and reliable workflow and systems through all technological interfaces including but not limited to:
SLATE.
University student information systems (SIS).
Electronic document management systems.
Serve as primary project manager for partnership with Central IT to:
Evolve business process workflow for efficient processing, review and decision release for 3 admissions cycles.
Ensure the office is using the most efficient and reliable business processes, configurations and implementations.
Serve as a liaison with external university offices to facilitate proper technological setup and process for data flow across the division.
Serve as liaison with third-party vendors.
Serve as the primary tester for all technological systems in undergraduate admissions.
Works in partnership with the Director of Marketing and Communications and Associate Director for Operations to ensure technological systems and tools support the evolving work of the office.
Collaborate across admissions teams to provide technology and data integrity support.

The successful candidate will create efficiencies by bringing proven IT project management methodologies to all technological systems, infrastructures and workflows. This person will also develop test plans and perform unit, system, and integrated testing for individual assignments as well as vendor software releases.

The successful candidate will develop, maintain, document, and test new or existing programs using SQL, PHP, JavaScript, and Visual Basic. Responsibilities include importing data from multiple external sources to the integrated student information system and CRM using existing methodologies and code. The successful candidate will be expected to exercise independent judgment related to the technical aspects of assignments and serve as the primary business liaison to Central IT. He/She will advise the Dean of Admissions on decisions regarding the technological structure and resources by developing project plans for assessing and updating existing business processes to better adhere to institutional standards and optimizing on IT resources.

The individual will be heavily involved in system and data analysis, programming, and frequent and detailed dialogues with functional users and other departments within Homewood, and the Johns Hopkins University, including Student Systems and Educational Technologies (SSET). Additional responsibilities include other duties as assigned by the scope of this position.

Education:
Bachelor’s Degree in Computer Science or related field required.

Experience:
At least five years of related experience. Seven years of related experience preferred.
Experience should include Microsoft SQL Server including T-SQL and Reporting Services; Visual Basic for Applications (VBA), particularly for Microsoft Excel; familiarity with development life-cycles, change management and operational support, and experience using analytical software such as R and Tableau.
Direct programming/statistical analysis experience while pursuing education may count towards related experience. Significant undergraduate programming coursework or independent project work can be considered as related experience.

Special Knowledge, Skills, or Abilities:
Knowledge of information technology and computing applications, preferably as implemented in higher education.
Extensive experience with data import/export methodologies and with writing stored procedures for SQL Server, and a working knowledge of database management strongly desired.
Must possess excellent interpersonal, writing, and verbal communication skills.
Ability to independently analyze and resolve complex problems is required.
Must work effectively in a team environment.
Must be able to manage multiple priorities and meet accelerated timelines.
Must possess adequate verbal and written communication skills.
Must possess adequate leadership skills in order to lead and facilitate data design and enhancements efforts.

Preferred Qualifications:
Extensive experience with data import/export methodologies and with writing stored procedures for SQL Server, and a working knowledge of database management strongly desired.
Visual Basic for Applications (VBA), particularly for Microsoft Excel.
SQL Server Integration Services (SSIS).
Experience using analytical software such as R and Tableau.
Experience with web programming languages/environments including HTML, CSS, JavaScript, JQuery, PHP, AJAX, and XML. Proficiency with web-oriented design and programming tools such as Flash, Photoshop, and Dreamweaver.

Preference given to candidate with five or more years of related experience in the following: statistical analysis/reporting, experience supporting at least one major RDBMS platform (MySQL, Oracle, or SQL Server), and direct experience in programming and application development. Familiarity with higher education environment, particularly undergraduate admissions desirable.

Classified Title: IT Project Administrator
Working Title: Associate Director for Information Technology
Role/Level/Range: ATP/04/PD
Starting Salary Range: Commensurate with Experience
Employee group: Full Time
Schedule: M-F 9-5
Exempt Status: Exempt
Location: 01-MD:Homewood Campus
Department name: 10001442-Undergraduate Admissions
Personnel area: Homewood Student Affairs

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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