Global Medical Director, Managing Director, JPMorgan Chase

JP Morgan Chase - New York, NY

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

Functional Overview:
~150 Global Benefits professionals oversee the healthcare, insurance, retirement, Wellness and EAP programs globally for the firm’s 265,000 employees located in over 60 countries
The Global Medical Director reports to Global Head of Benefits and sits within the Human Resources function
We strive to promote and foster a culture of health and well-being throughout the organization and have been recognized by the National Business Group on Health as a platinum award winner for the Best Employers for Healthy Lifestyles distinction for the past several years
U.S. onsite Health Centers are the heart and soul of our Culture of Health – and we believe one of the most valuable benefits we offer our employees - over half our U.S. employees have access to these centers, and of those about 56% visit every year – generating over 250,000 encounters annually

Position Overview:
JPMC is looking for a highly skilled medical practitioner who is or able to become well connected in the New York metro community, able to advise and advocate for employees, and able to develop relationships that engender confidence and trust. The ideal candidate is an engaging and inspirational team leader who is able to deliver best in class wellness services at a premier global financial services corporation and who can communicate across multicultural groups with compassion and sensitivity to local healthcare norms. Lastly, the successful candidate will help shape the future vision of healthcare at JPMorgan Chase.


Provides clinical advice and immediate referral when necessary for complex employee / dependent cases
Assists in the identification of significant health risks and opportunities for mitigation
Provides occupational health and public and environmental health advice to managers and medical support teams
Serves as a subject matter expert and analyzes important occupational health issues, answers questions and actively participates in problem-solving
Liaise with national, state, and local health departments as needed
Partners with Security/Resiliency teams to support company policy and formulate employee communications in the event of emergency and/or health situations (e.g., pandemic flu)
Serves as a medical interface with corporate and operations personnel, safety, and environmental professionals, corporate benefits, human resources, security and legal departments
Develops and implements strategies to mitigate risk through performance monitoring, professional advice and support to businesses
Collaborates with the Benefits and Wellness teams to develop the Firm's health and wellness agenda (e.g., benefits redesign, health care cost-management strategies, mental health strategy) and population health management strategy
Works with our designated health care partners to establish and maintain a network of quality physician providers in our major areas of operation
Monitors industry trends in the marketplace and clinical landscape as it relates to corporate healthcare strategy
Consults on global onsite health center strategy
Participates in ad hoc project work (e.g., design of flagship clinic at new NYC headquarters under construction)

Business & Management

Provides direct oversite of onsite clinics in the U.S., (currently 29)
Services: acute and emergency care, travel health, immunizations, biometric screenings, health coaching and health education, work accommodations, workplace ergonomic evaluations, and guidance for environmental health issues
Current organizational structure: Associate Medical Director, Director of Nursing, three Regional Nurse Managers, an executive assistant and a staff of over 80 nurses and support staff
Works with health services managers to ensure that personnel management is consistent with human resources accepted policy and procedures
Collaborates with external physician partners to develop and oversee delivery of evidenced based clinical practice
Ensures standards of care are consistent across all clinical services, including adherence to established internal policies and procedures
Oversees clinical practice audits of the physicians and nurses and provides clinical guidance as needed
Ensures all services are compliant with medical and health requirements mandated by OSHA, EPA, CLIA and other regulatory agencies
Is responsible for financial operations and monitors adherence to approved annual budget
Works with health services leadership team to evaluate and identify areas for process improvement and develops strategies to mitigate risk and ensure operational efficiencies, clinical excellence and outstanding customer service

Experience / Qualifications:
M.D. degree, active U.S. medical license (including New York) and Board Certification in Occupational Medicine. Certification in Preventive Medicine, Internal Medicine or Family Practice is a plus.
Requires significant experience of demonstrated success in a similar medical position within a large, complex organization
Effective time management skills and the ability to prioritize workload for self and team
Innovative and self-motivated; proactive and focused on timely solutions
Client-focused; ability to listen to customer issues and needs, ask probing questions, and draw upon professional knowledge to provide advice in specific situations
Excellent interpersonal skills, the ability to develop rapport within a range of disciplines and to interact effectively with people from diverse socioeconomic backgrounds
Ability to communicate with individuals at various levels within the organization, as well as with those in the medical and regulatory communities
Superior leadership skills and demonstrated ability to manage a group of healthcare and allied healthcare professionals
Ability to develop strategic plans, be responsive to questions and problems, promote ideas and negotiate resolutions in a manner that addresses medical issues as well as business concerns
Excellent written and oral communication skills; ability to make presentations to groups, both internally and externally
International medical experience as a clinician or medical director through prior employment or volunteer activities is a plus
Personal interest and dedication to exploring, testing and implementing innovative healthcare strategies that will form the models of future healthcare delivery