Membership Representative

New York Botanical Garden - Bronx, NY4.1

This is a temporary part time position. The Membership Representative will assist Members with inquiries regarding current upcoming exhibitions, trip and tour reservations, and general Garden information over the phone and through e-mail.

Specific Duties & Responsibilities:
Provide customer support to Members requiring assistance with placing online ticket orders
Assist Members to navigate through online ticketing system
Update Members biographical information in the database, Raiser’s Edge, as needed
Perform other administrative tasks, assist on special projects and other duties as assigned by Associate Director of Membership or Sr. Director of Membership
Assume onsite sales responsibilities when needed

High school degree or equivalent
Proficient in using Internet and Microsoft Office programs
Excellent verbal and written communication skills
Excellent Customer Service skills
Experience with Raiser’s Edge or other database a plus
Experience in office setting a plus