Transitional Assistance Coordinator

Mass Rehabilitation Commission - Boston, MA

Full-time | Part-time | Commission
The Massachusetts Rehabilitation Commission (MRC) is seeking a dynamic and detailed orientated individual to fill the role of Transitional Assistance Coordinator. The selected candidate will be responsible for the oversight and management of Transitional Assistance (TA), a service of the HCBS waiver program. The incumbent will also be responsible for recruiting new agencies to provide TA services, the on-going facilitation and waiver training for Department of Developmental Services (DDS) and MRC staff ensuring that both agencies understand the purpose and parameters TA and the roles of the staff working with transitioning individuals.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

Collaborate with and deliver on-going training to providers to ensure that they understand their role in the TA system, as well as the requirements of the system.

Recruit and on-board new TA providers and develop appropriate and responsive training sessions on waiver TA for all stakeholders.

Developing and issuing updated TA forms, as needed.

Receive, oversee, review and approve all TA plans and ensure efficient and effective payment for all TA services, proper and timely documentation of service provisions consistent with approved TA plans, as well as appropriate and timely submission of invoices by TA service providers.

Oversee all TA service claims and work with designated fiscal personnel to ensure timely and efficient submission of properly documented claim information.

Interact, training and retrain for state agencies and TA service providers that are not in compliance with standards established in the procurement process.

Engage with fiscal staff, complete and submit federal Medicaid claiming to the third party processing agent, ensuring that all TA services provided are consistent with the approved TA plan, and that only allowable expenses are claimed.

Provide regular, structured individual supervision, support and direction to all assigned staff.

Required Qualifications:
Extensive knowledge of and demonstrated experience working on business processes and program coordination.
Experience in developing and issuing state agency procurements along with experience in developing and modifying business forms.
Demonstrated experience in developing and providing training programs to state agency staff and providers, as well as developing training materials.
Understanding and experience working with individuals with Acquired Brain Injury (ABI), elders, and individuals with disabilities.
Established experience supervising staff, for at least one year.
Experience working with or within state government as well as understanding of Home and Community Based Services (HCBS) and knowledge of HCBS waivers.
Proficient usage of Microsoft Office products including Word, Excel, PowerPoint, Access and Outlook.

Preferred Qualifications:
Program development and oversight including capacity to think critically, as well as analyze and determine the applicability of data; draw conclusions and make appropriate recommendations.
Additional knowledge of acquired brain injury, disability and HCBS waiver programs.

About The Massachusetts Rehabilitation Commission (MRC):
The Massachusetts Rehabilitation Commission (MRC), established by the Legislature, provides a wide range of independent living, employment, head injury and other services to residents of Massachusetts in accordance with M.G.L. c. 6 sections 74 - 84 inclusive. The agency is empowered by statute to cooperate with the United States Department of Education to administer the Vocational Rehabilitation Act; and has relationships with MassHealth and the Department of Developmental Services to provide case management and purchase community based services for approximately 2,000 consumers living in the community.

The Commission has three main service delivery programs – Vocational Rehabilitation; Community Living and Disability Determination Services.

Learn more about our important work at:

Total Compensation:
As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including:

75% state paid medical insurance premium
Reasonable Dental and Vision Plans
Flexible Spending Account and Dependent Care Assistance programs
Low cost basic and optional life insurance
Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan
11 paid holidays per year and competitive Sick, Vacation and Personal Time
Tuition Benefit for employee and spouse at state colleges and universities
Short-Term Disability and Extended Illness program participation options
Incentive-based Wellness Programs
Professional Development and Continuing Education opportunities
Qualified Employer for Public Service Student Loan Forgiveness Program

Pre-Hire Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided the selected candidate(s) is subject to the Massachusetts Public Records law and may be published on the Commonwealth's website.

For questions regarding this requisition, please contact Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #2.

Applicants should submit a cover letter and resume for the Transitional Assistance Coordinator Requisition.


First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.*

  • Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
NOTE: No substitutions will be permitted for the required (B) experience.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Official Title: Program Coordinator III
Primary Location: United States-Massachusetts-600 Washington Street
Job: Community and Social Services
Agency: Massachusetts Rehabilitation Commission
Schedule: Full-time
Shift: Day
Job Posting: Jul 9, 2019, 2:26:11 PM
Number of Openings: 1
Salary: 63,780.86 - 92,381.90 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Alisha Queen - 617-348-8410
Bargaining Unit: 06-NAGE - Professional Admin.
Confidential: No