Customer Service Representative I

KAR Auction Services, Inc. - North Hollywood, CA3.3

30+ days agoFull-time
Responsibilities include (but are not limited to the following):
  • Provide a variety of customer support services through the mail, telephone, and direct personal contact.
  • Process orders and assignments.
  • Enter data into computer system.
  • Reference pricing and delivery information.
  • Respond to customer questions, complaints and requests.
  • Set up new records and maintain existing records.
  • Perform word processing assignments, filing and related clerical duties.
  • Process all necessary paperwork in preparation for auction day, securing necessary approvals.
  • Follow well-established procedures and under close direction of supervisor.
  • May process automobile titles.
  • Assist with other office functions as needed.

Minimum Requirements:
  • Able to communicate effectively with customers
  • Ability to function well as part of a team
  • Basic computer skills
  • Time management skills
  • Positive attitude
  • Ability to work independently
  • Clear communication skills
  • Professional and clean appearance

Educational/Certification Requirements:
  • High School diploma or equivalent experience preferred.
  • 0-2 years’ previous work experience.

In return for your excellent skills and abilities, we offer a benefits package including: health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays and vacations.

IAA is a drug-free workplace.