Customer Service Representative I

KAR Auction Services, Inc. - North Hollywood, CA (30+ days ago)3.2


Responsibilities include (but are not limited to the following):

Provide a variety of customer support services through the mail, telephone, and direct personal contact.
Process orders and assignments.
Enter data into computer system.
Reference pricing and delivery information.
Respond to customer questions, complaints and requests.
Set up new records and maintain existing records.
Perform word processing assignments, filing and related clerical duties.
Process all necessary paperwork in preparation for auction day, securing necessary approvals.
Follow well-established procedures and under close direction of supervisor.
May process automobile titles.
Assist with other office functions as needed.

Minimum Requirements:
Able to communicate effectively with customers
Ability to function well as part of a team
Basic computer skills
Time management skills
Positive attitude
Ability to work independently
Clear communication skills
Professional and clean appearance

Educational/Certification Requirements:
High School diploma or equivalent experience preferred.
0-2 years’ previous work experience.
In return for your excellent skills and abilities, we offer a benefits package including: health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays and vacations.

IAA is a drug-free workplace.