Full Job Description
We are looking for a dynamic and creative Senior Technical Instructor to join the team and help us deliver world class training to our customers and partners nationally and worldwide. In this role you will perform instructional delivery of approved course materials. Teach multiple courses. Work within a team but must have strong self-discipline and be able to work independently. Willing to teach classes virtually as well as at Splunk partner, customer, and contract facilities.
In addition, a Senior Technical Instructor demonstrates the ability to lead major departmental projects and effectively work cross-functionally with members of other departments. You will be viewed as a leader and mentor by other team members and deliver multiple, technically advanced courses.
Teaches one or more advanced technical classes.
Regularly participates in cross-functional projects.
Leads major projects within the department.
Manages multiple projects/tasks with minimal supervision.
Consistently meets or exceeds goals and/or project milestones.
Communicates effectively, both verbally and written, with management, team members, and other departments.
Anticipates and resolves common problems.
Balances long and short term goals by prioritizing activities.
Actively participates in curriculum planning sessions for new product training.
Reviews training curriculum and provides feedback to instructional designers.
Adapts well to changing job and project requirements.
Recommends and implements solutions when project issues arise.
Experience working as a Senior Technical Instructor within Education Services for an Enterprise Software Company.
Knowledge: Current Unix/Linux shell, Linux Administration, command-line, vi editor experience a must!
Technical and troubleshooting skills in at least one software application or technology.
Qualified candidate must have excellent oral presentation and customer interaction skills.
Must be willing to travel up to 50%.
Must be able to obtain a current passport and can travel to other countries and regions without restriction.
Ability to teach in multiple languages a plus (French, German, Italian)
CISSP (Certified Security Specialist) a plus
Certified Splunk Architect and have experience with Phantom and Splunk Enterprise Security a plus
BA/BS degree or equivalent experience in a technical or related field is required.
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.