Downtown Ambassador

Metropolitan Improvement District - Seattle, WA (30+ days ago)3.2

The Metropolitan Improvement District is currently hiring for the Downtown Safety Ambassador position. Downtown Ambassadors help to create a safe and welcoming environment for everyone who lives, works in, or visits Downtown Seattle. The job entails acting as an on-street concierge for the downtown community, addressing quality of life issues, and providing assistance for those in need.

A great program starts with great people. We are looking for candidates who are willing to learn, have the ability to think on their feet, and who can provide excellent customer service. If you are friendly, compassionate, and have a desire to make a difference, you may have what it takes to be a part of our team.

Duties and Responsibilities

  • Serve the downtown community by creating a positive experience for all.
  • Cover assigned areas to address quality of life issues, and provide customer service.
  • Work closely with the Outreach Team and the Community Mental Health Program to coordinate outreach to those in need.
  • Represent the MID at special events, including Out to Lunch concerts, the First Thursday Art Walk, and the Holiday Carousel.
  • Interact with businesses to connect them with appropriate City agencies and to assist with problem solving.


  • Local candidates only.
  • Must be able to ride a bicycle for up to ten hours a shift in all weather conditions.
  • Self-motivated, with the ability to work under minimal supervision, as well as work as part of a team.
  • Strong ability to work and interact with the public.
  • Strong communication skills, both verbal and written.
  • Knowledge of Downtown Seattle and its community a plus, but not required.
  • Bilingual a plus
  • Must be able to lift 40 pounds.


Starting pay is $15.00. Generous benefit package includes medical, dental, and vision, as well as paid time off, 401K retirement plan, and annual ORCA Pass.

The Metropolitan Improvement District is an Equal Opportunity Employer.

Job Type: Full-time

Salary: $15.00 /hour


  • Customer Service: 3 years


  • Seattle, WA