Community Manager

Community Association Management - Millsboro, DE (30+ days ago)3.5


JOB TITLE: Onsite Community Association Manager

Reports to: Regional Director/Board of Directors

Position Summary

As a Community Association Manager you must be eager to provide one-on-one customer service with the understanding that you represent the face of a company focused on providing superior service.

Essential Job Functions:

  • Delivers and promotes prompt, courteous and outgoing friendly service to all residents, guests and fellow employees in a manner that promotes our ICONic values.
  • Direct and coordinate the activities of contracted vendors and evaluate their performance.
  • Facilitate and prepare paperwork for meetings, such as Budget, Annual and Board of Directors meetings.
  • Investigate complaints, disturbances and violations and resolve problems following rules and regulations.
  • Inspect grounds, facilities, and equipment to determine necessity of repairs or maintenance.
  • Solicit and analyze bids from contractors for repairs and/or maintenance.
  • Plan, schedule, and coordinate general maintenance, major repairs, and construction projects as directed.
  • Maintain records of maintenance and operating costs as well as all related Association documents.
  • Purchase supplies as directed by the Board of Directors.
  • Assist Board with the selection of vendors and manage contracts for provision of Association services such as cleaning, maintenance, and security services as directed.
  • Prepare detailed budgets and financial reports for Associations.
  • Confer regularly with community association members to ensure their needs are being met.
  • Meet with the Board of Directors and committees to discuss and resolve legal and environmental issues or any other Association matter.

*The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and safely. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please speak to your supervisor if you feel that you require an accommodation.

Education/Certificates/Licenses/Training

High School Diploma required, Bachelor’s Degree preferred. Must obtain any required local and state licenses or certifications.

Experience/Background/Knowledge

Previous management experience in Association Management. A minimum of ten years of professional experience is preferred. Proven leadership experience is mandatory.

Skills

Ability to communicate effectively with managers, guests and employees in one-on-one and small group situations in a fast paced environment. Ability to create and disseminate written correspondence. Actively seek growth and development within the profession. Understanding that growth participation is directly related to your personal efforts and dedication to the profession. Must be able to perform math computations essential for budgeting and cost analysis purposes.

Physical Requirements

While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee is occasionally required to sit; stoop, kneel, and crouch; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. At times, may be required to operate a motor vehicle.

Job Type: Full-time

Salary: $50,000.00 to $60,000.00 /year

Experience:

  • Operations Management: 3 years
  • professional: 5 years

Education:

  • Bachelor's

Location:

  • Millsboro, DE 19966