Front Office Assistant, Part Time

Moda Health - Portland, OR3.2

Let’s do great things, together

At Astra Human Resources, we’re passionate about helping you on your journey to be better.

We are currently seeking a part time front office assistant to support the patient appointment scheduling and insurance billing functions for our partner Dental Clinic located in Portland, Oregon. The front office administrator will contribute to the clerical business success through effective patient customer service and communication, interpersonal communications, accurate patient scheduling, insurance billing research, records entry and total patient satisfaction.

**Dental Office experience is required.

Work schedule: Monday and Wednesday, 11:00 am - 2:00 pm

Primary Functions:
1. Greet and welcome patients and visitors to the practice.
2. Answer incoming office calls and make outbound patient phone calls.
3. Schedule patient appointments efficiently and effectively.
4. Explain office policy to patients including late cancel and no show policy.
5. Update dental insurance information on all patients.
6. Review delinquent patient accounts, and prepare appropriate correspondence to insurance companies.
7. Focus on patient recare/recall system.
8. Performs other duties as assigned.

The work schedule is Monday and Wednesday each week, 11:00 am - 2:00 pm.

Astra Human Resourcesh seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law

1. High school diploma or equivalent
2. 1- 2 years dental office experience preferred
3. Knowledge of dental terminology, procedures and dental insurance
4. Typing ability of 40 wpm net
5. Computer proficiency with Microsoft Office applications, dental software experience helpful
6. Strong organizational and detail orientation skills
7. Strong verbal, written, and interpersonal communication skills
8. Ability to work well with frequent interruptions and shifting priorities
9. Participate effectively as a team player
10. Ability to come into work on time and on a daily basis
11. Maintain confidentiality and project a professional business image.