Senior Proposal Management/Product Development Specialist

Fallon Health - Worcester, MA3.4

Full-timeEstimated: $86,000 - $120,000 a year
About Fallon Health

Founded in 1977, Fallon Health is a leading health care services organization that supports the diverse and changing needs of those we serve. In addition to offering innovative health insurance solutions and a variety of Medicaid and Medicare products, we excel in creating unique health care programs and services that provide coordinated, integrated care for seniors and individuals with complex health needs. Fallon has consistently ranked among the nation’s top health plans, and is accredited by the National Committee for Quality Assurance for its HMO, Medicare Advantage and Medicaid products. For more information, visit

Position Purpose:
Proposal Management: Develops proposals, bids, quotations, or other documents describing organizational products and services in response to requests from prospective clients. Collaborates with members of the sales, marketing, finance, legal, or product teams to ensure proposal content is complete, accurate, and timely. Is responsible for developing responses to the most complex or high-value inquiries including organizational procurement activities for Mass Health, Senior Care Options program, The Group Insurance Commission, and The Connector QHP. Responsible for the oversight and maintenance of the corporate content for efficiency and integrity.

Manage Performance Guarantees: Obtain the results for quarterly and annual reporting per client schedule. Inform Business Owners of results for sign-off. Provide information to Sales for delivery. Seek business owner approvals for proposed PGs on new proposals

Product Development: The Proposal Management/Product Development Specialist will additionally take on projects in competitive intelligence and product development.


Develops strategies and then responds to large complex proposals, bids, quotations, procurements or other documents for strategic clients that describe organizational products and services in an effort to further Fallon Health’s initiatives.
Prepare individual proposal schedules, setup strategic meetings, and plan and coordinate required resources for writing and development of the proposal deliverable.
Collaborate with members of the sales, marketing, finance, legal, Medicare, Medicaid, Navicare or product teams to ensure content is complete, accurate, timely; and that it reflects the Fallon Health brand and value proposition.
Analyze proposal requirements and develop strategy for response.
Oversee the production of final proposals, including creating the electronic documents, creating CD, printing, and binding hard copies in compliance with requirements.
Manage proposal volume.
Review completed work in the Proposal and product development areas. Perform content editing and identify gaps and weaknesses
Interface with senior management and support staff to ensure best resources are provided in a timely manner to support proposal and related efforts.
Manage performance guarantees

CI and Product Management Projects:
Provide ongoing research, analysis and documentation of Fallon's position to commercial and Medicare Advantage competitors: 1) Commercial market pricing, 2) Financial results 3) Products and 4) Network positioning.
Monitoring and distributing industry and competitor trends through daily news analysis
Staff Market Strategy Committee- taking minutes, distributing agenda’s and following up on tasks.
Performing analysis of Medicare AEP through CMS data.
Traveling to the DOI to pull statuary filings quarterly.
Managing ad hoc competitive research requests and summarizing information.


Bachelor's degree in English, Marketing, Business, or Health Care related field required.

Minimum 3-6 years in a managed care or a healthcare setting.

Knowledge of health plan operations, finance, product, pricing, sales and marketing necessary. Sales and/or proposal writing experience required. Experience with Microsoft Office.

Demonstrated experience analyzing RFP requirements, creating proposal outlines, and assignment schedules and timelines.
Strong project management skills including exceptional organizational abilities.
Demonstrated ability to interact with all professional levels including executive level management.
Must possess an ability to acquire and communicate effectively complex information for submission
Demonstrated ability to work under and enforce tight deadlines.
Experience handling multiple projects with rapidly changing priorities and deadlines and the ability to prioritize efficiently and effectively
Possess outstanding written, verbal, and interpersonal communication skills
Extensive knowledge of the health insurance industry; its concepts, practices, and procedures is important.