Business Analyst

Panda Restaurant Group - Rosemead, CA3.7

Full-timeEstimated: $63,000 - $80,000 a year
EducationSkills
At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving.

Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family owned and operated company is still run by founders Andrew and Peggy Cherng.

Panda offers competitive benefits and rewarding opportunities, from entry-level positions to management. We have restaurant positions available nationwide and support center positions in Rosemead, CA. Come join the nation's largest and fastest growing Asian restaurant company.

Responsibilities:
Responsible for requirements gathering, design, feature review, coordination, testing and support of software development and hardware deployment
Liaison between business users, stakeholders, Operations and Development and QA teams
Collaborate with Operations and Department management, subject matter experts and business users to gather and document detailed requirements for new and/or enhancements to software, systems and platforms.
Gather business requirements and transfer into functional specification documents
Create diagrams that are easily understood by both business user and technical team to support requirements documentation.
Take part in QAQC testing, User Acceptance testing and technical training
Provide system support and training to IS team.
Must be able to analyze issues and provide solutions, recommendations, root causes
Research and analyze solutions and possible vendors for projects.
Support and consult in build vs. buy analysis on software, including creating Request for Proposal (RFP) documentation to prospective vendors
Requirements

Education: Bachelor s Degree (BS/BA) in Computer Science, Information Systems, Business Administration or related area
Experience: 2+ years of business experience working with system solutions such as an ERP system and/or 2+ years of Information Systems experience
Knowledge of SQL would be helpful
CrushTime Experience
Restaurant or retail experience preferred

Abilities:
Exceptional verbal and written communication skills
Excellent documentation skills including requirements, diagrams, system interfaces and use cases
Strong presentation and facilitation skills
Ability to multi-task and manage multiple priorities effectively while being able to deal with frequent interruptions and a high-pressure environment
Ability to work independently and in a team environment with minimal supervision
Highly organized and must possess a strong attention to detail
Must be a result-oriented individual take initiative to ensure that schedules and milestones are met
Panda Restaurant Group s culture is strongly guided by our Mission and Values, highlighted on the Panda websites. We recommend all interested candidates become familiar with our Mission and Values, as well as the principles of The Seven Habits of Highly Effective People, by Stephen Covey.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer.