Midtown Athletic Clubs is looking for a Facilities Coordinator to add to our world-class organization. Midtown is committed to delivering world-class hospitality to members and we understand the importance the corporate Facilities & Development team plays in ensuring the consistency of that experience. We recognize that the safe and efficient functioning of our spaces establishes the foundation for an incredible member experience.
OVERVIEW OF ROLE
This position provides support to club-level facility departments across the Midtown portfolio, including all clubs in the United States and Canada and prospective clubs to come. As part of the corporate Facilities & Development team, the Facilities Coordinator has the overall responsibility for providing support on club-wide policies, procedures and projects that will assure well-managed, well-maintained buildings, with an emphasis on effective and efficient responses to day-to-day facility requests and planned maintenance programs.
The position is based in our HQ office in Chicago (3611 N. Kedzie Ave). The role is hybrid work-from-home though requires very frequent presence and travel to our Chicago-area clubs, in addition to regular travel to our remaining locations. Given the extended hours of our club locations, occasional off-hours tasks should be expected.
CORE FUNCTIONS & RESPONSIBILITIES
CMMS Management
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Oversee daily activities in the clubs by monitoring of the CMMS application (FMX)
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Lead and support facility teams in the implementation of planned maintenance programs to ensure all equipment receives proper preventative maintenance on schedules created or previously established by the club, standard best practices, and/or manufacturers’ guidelines
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Ensure that all facility teams consistently provide positive and prompt responses to service requests
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Ensure that equipment and inventory are being properly tallied and tracked through the system
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Be a thought leader on FMX and serve as an ongoing technical resource to club teams, including training and onboarding
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Own data input into FMX to create a solid baseline of information – whether in collaboration with clubs or by self-initiative
Technical Resource
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Provide support for special projects including, but not limited to, building system and facility upgrades, including tennis court and swimming pool projects
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Provide hands-on support to facility managers and/or teams as needed
Talent Development
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Keep and maintain facility team lists including certifications to ensure teams are up to date, compliant and completing tasks within their skillsets
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Assist in identifying training gaps and coordinating development opportunities in conjunction with the corporate team
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Maintain positive working relationships between corporate and the clubs to promote collaboration and knowledge sharing
These core functions and responsibilities are not an exhaustive list and may change over time.
KNOWLEDGE AND CERTIFICATION
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Operational knowledge of one or more of the following: HVAC, electrical, plumbing
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Knowledge of swimming pools, fitness equipment, landscaping and/or tennis courts highly preferred
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Minimum of 3+ years’ experience in building engineering or a related field
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High level of computer literacy in MS Office and CMMS systems
ESSENTIAL SKILLS
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Excellent communication skills
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Technical proficiency, including hands-on abilities
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Problem solving and analysis with an exceptional attention to detail
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Relationship management at various levels – management, technicians and vendors
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“Team first” mindset with a proven ability to complete projects independently
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Ability to effectively prioritize and manage multiple projects concurrently
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
MIDTOWN is an Equal Opportunity Employer.