On-Board Agent, Part-Time
The Landline Company
Minneapolis-St. Paul International Airport
Landline is an innovative transportation company connecting customers in Duluth and Mankato to affordable air travel at Minneapolis-St. Paul International Airport through our partnership with Sun Country Airlines. Passengers travel to Minneapolis on state-of-the-art luxury motor coaches and enjoy seamless luggage transfer to and from Sun Country flights on Landline journeys.
Care for our communities. Be obsessive about the needs of our customers. Take care of each other and ourselves. Operate with kindness, integrity and ingenuity.
On-Board Agents help deliver Landline's commitment to make the airport journey affordable and enjoyable. Team members work on Landline buses to provide customer assistance, deliver our on-board service, and provide all necessary safety and airport-related information. In addition, agents keep the cabin clean during service and work with the airport operations team to efficiently manage our arrival and departure times from MSP airport.
- Provides friendly on-board service to customers with a focus on safety and comfort *Assists bus driver with the handling of emergency situations until the driver assumes primary responsibility *Prepares incident reports and documents activities in compliance with established guidelines *Reports observations and incidents to appropriate personnel for further action *Assists passengers with disabilities or special travel needs *Attends meetings, in-service training sessions and workshops to gather information required to perform job functions provided by the company *Assists with loading and removing baggage
- High School Diploma, GED or equivalent education required *Previous experience in customer service, sales or other related fields *Ability to build rapport with customers *Positive attitude, strong work ethic and professional demeanor *Excellent verbal communication skills *Ability to work a variety of shifts including nights, weekends, holidays, and overtime *Ability to lift up to 50 pounds *Must complete a pre-employment drug screen, comprehensive background check and/or fingerprinting to comply with company security requirements
$15.00 to $18.00 /hour
The Landline Company is an Equal Opportunity Employer
Available shifts and compensation:
We have available shifts all days of the week. Compensation is $15.00 - $18.00/hour.
About The Landline Company:
Landline was founded in 2018 by a team of transportation industry veterans. By redefining the regional transportation model, we’re providing a convenient and affordable ground transportation option to connect communities in Minnesota with flights out of Minneapolis-St. Paul International Airport through our partnership with Sun Country Airlines. Learn more about us at https://landline.com.
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