CrimsonCard Consultant

Indiana University - Indianapolis, IN4.3

Part-time
The UITS Support Center is hiring Part-Time Consultant positions for CrimsonCard Services. We are looking for exceptional people to help with the issuance and support of CrimsonCard for students, faculty, staff, and affiliates of the University. We are willing to train motivated and excited learners and are committed to providing excellent customer service during every single customer interaction. Duties for all consultants include, but are not limited to:

Issuing photo ID cards, including identity verification and confirmation of eligibility, payment processing, and issuance of IndyGo bus passes. Provides extensive customer service support via walk-in, email, and phone for issues related to: card issuance, card-related financial activity, card suspension and reinstatement, door access, payroll deduct and payroll advance, and many others.

Consultants are scheduled to work between 20-29 hours per week and are required to be available to work weekend shifts. We require a commitment to work at least 2 full semesters.

Starting wage is $10.75 per hour. Consultants may be eligible for a $0.50 raise upon completion of their first 90 days of employment.

Required Qualifications REQUIRED: Knowledge of Windows.
Must be friendly, have good communication and organizational skills, and the ability to work independently and as a member of a team. Knowledge of university computing systems, Microsoft Excel, and aptitude and excitement for technology are a plus.

Preferred Qualifications Working Conditions / Physical Demands
Must be able to remain in a stationary position for extended periods of time. Must be able to move up to 35 pounds and to move and transport equipment.

Salary Range Salary Plan HR Salary Grade HR FLSA Non-Exempt Work Location
Indianapolis, IN

Job Category Part Time/Temporary
Posting Detail Information
Posting Number 10446P
Open Date 01/17/2019
Close Date 01/31/2019
Open Until Filled No
Posting Disclaimer This posting may be closed at any time at the discretion of the University, but it will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the posting Open Date.
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