People Services Manager-Mariano’s

Mariano's - Chicago, IL3.3

Full-timeEstimated: $44,000 - $61,000 a year
Company Name: Mariano's
Position Type: Employee
FLSA Status: Exempt

Position Summary:
Be the subject matter expert and lead the day-to-day human resource functions of staffing, onboarding, talent development, training, associate engagement and insights, and total rewards. Be the HR business partner to store leadership and a liaison and resource to all team members. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:
Conduct regular store walks engaging team members and evaluating morale, service levels, productivity and job satisfaction; serve as a liaison providing feedback to store leadership.
Manage the store hiring process and applicant tracking system; promote job openings, identify, interview and select best fit candidates using the proper interview tools, and assess recruiting methods for effectiveness.
Maintain/update associate labor profiles; handle transfers/promotions per established guidelines.
Provide a positive onboarding and orientation experience for new associates: promote the total rewards package and ensure all required forms completed.
Coordinate all new hire training schedules; confirm team members are fully certified for their hired position.
Enable new hires for success by ensuring an engaging one-on-one feedback discussion is held with each associate at 15, 30, 60 and 90 days from hire to evaluate moral, training levels and retention.
Manage the employee certification/recertification process and ensure the integrity of the process is maintained.
Interact with department leaders and associates to determine talent bench strength and identify gaps.
Evaluate day-to-day training needs, ensure training is provided, and discuss the outcome with the associate.
Oversee the performance management process; partner with leadership in handling performance reviews.
Develop/maintain local community relationships (e.g., schools, organizations) to increase the applicant flow.
Lead/support committee initiatives and other events; be an advocate for positive change within the store
Manage employee communications (e.g. update communication boards, create newsletters, etc.).
Effectively address all associate complaints and grievances; respond to questions/request timely.
Ensure team members understand and adhere to company policies, procedures and practices and local, state and federal laws and regulations; administer employment laws, regulations, company policies and other guidelines.
Administer coaching and discipline for all associates timely/consistently; manage unemployment claims.
Operate equipment (e.g., register, computer, flatbed, shopping cart) according to company guidelines.
Physical demands include, but are not limited to, frequently walking, standing, and lifting/carrying objects 10 to 25 lbs.; occasionally turn, kneel, reach, squat, stoop, bend and lift/carry objects up 55lbs. and pushing/pulling up to objects up to 200 lbs.
Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications Requirements:
Bachelor’s degree; strong math skills
Effective interpersonal, communication and customer service skills
Ability to lead and develop others; ability to handle stressful situations
Strong analytical skills; attention to details
Ability to recognize and protect highly confidential information
Sound judgement/decision making skills

Desired Previous Job Experience:
1+ years of Human Resources experience
Education Level: None
Required Travel: None
Required Certifications/Licenses: None
Position Type: Full-Time
Regions: Midwest

States: Illinois