RBWM IT Solution Architect

HSBC - Arlington Heights, IL4.0

The role will be part of the Solution Architecture Discipline which exists to define the technical vision, design and specifications to deliver solutions to business problems, therefore it is important to have a broad understanding of information technology and solution delivery.
The solution architect translates requirements created by functional analysts into the architecture for that solution and describing it through architecture and design artifacts. Providing effective technical leadership requires a broad understanding of information technology and solution delivery.

Present and brief the architecture community on key projects/technologies.

Ensures services are in line with business requirements and agreed through relevant boards and committees

Ensure all technology used is compliant, or has an approved exception.

The role of the Solution Architect leads the delivery of assigned architecture activities and provides general support to Lead IT Architects and two levels above. The jobholder contributes to the design and development of architectures that are aligned with Group, IT and business strategy, meet business objectives and satisfy all relevant regulatory and operational risk controls. The category role is responsible for engaging and participating with the global practice of architecture within their relevant area.

The Solutions Architect will partner with key stakeholders to:

Define and deliver solutions platforms with tiered service levels whilst adopting Agile methods

Applying architectural risk management techniques and decision making principles to ensure that RBWM delivery velocity is maintained without compromising architectural integrity

Seek to push forward Cloud and Software As A Service strategies to provide cost effective and future proofed solutions for HDS

Ensure that savings & efficiency are delivered through reduced complexity and internal solutions

Enable effective regulatory, audit & security controls

The Solutions Architect acts as the lead technical authority for the design and development of Digital solutions, taking advantage of technologies, architectures and methods to organise and interrogate huge volumes of unstructured data

Principal Accountabilities

The Solution Architect will:
Manage and govern HSBC US RBWM service offerings acting as the liaison between the all stakeholders responsible for delivery of Digital solutions using Agile method
Partner with HSBC’s business and developers in ensuring the possibilities afforded by the emergence of Cloud offerings are understood
Ability to quickly understand current data structures, including sources, warehouses, lakes and analytics platforms and tooling.

Knowledge of cloud providers, what technologies they provide, and the use cases they serve. Deep knowledge Google Cloud Platform and Amazon Web Services certification will be a significant advantage.

Knowledge of the regulatory environment applicable to data used within financial services. This includes data legislation both existing and proposed, and the approach and views of the local regulators.

Understanding of data analysis, and it’s future. This includes big data scale analysis and machine learning.

Experience of data governance as applied in a DevOps context and data management at an enterprise scale.

Sound experience of working within a DevOps / Agile ecosystem.

Providing technical architectural expertise, guidance and support on the implementation of the strategy within programmes and projects in the region.

Articulate and manage architectural risks and issues and implement light touch and effective architecture governance.

Support the delivery teams make the most of the technologies adopted and help them transition to cloud based system.

Impact on the Business

Key part of defining the solution architecture is understanding and addressing the concerns of the key stakeholders contributing to: (1) enabling greater productivity or lowering cost (senior management), (2) streamlining day to day activities (business users) and (3) providing a secure, stable and supportable environment (IT Support).

Customers / Stakeholders

Internal/external customers outside RBWM

RBMW Chief Architect

The role will be working with and supporting U.S regional teams

Testing leads

Innovation leads

Regional Digital Leads

Vertical Discipline Leads

Product and Delivery teams

Engineering teams across Business and Technology

Global and local RBMW markets and HSBC HOST Operations, Services & Technology teams within global functions which include: Security, IT Risk, HR, Finance, Risk

Leadership & Teamwork

Work collaboratively across all parts of HSBC.
Provide commercial acumen, judgment and expertise across all aspects of area of responsibility.

Delivers effective technical leadership across regions, markets and diverse geographies and populations.

Managing through high level of ambiguity across geographies, markets, products and services.

Technical capabilities

Solution Architecture
REST API Design (RAML) and SOAP Services
Micro Services Architecture
Agile Development
Pivotal Cloud Foundry
Java & Spring (Core, Boot, Integration)
Amazon Web Services
Database Technologies (RDBMS e.g. Oracle and No SQL DB e.g. Mongo DB)
Adobe Experience Manager
Angular and JavaScript
Authentication/Authorization protocols
Application and Web Security Standards (e.g. OWASP
A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change
Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
Experience of creating and deploying comprehensive business/operating plans which consistently deliver desired results
A successful track record of delivering complex projects and/or programmes, utilising appropriate techniques and tools to ensure and measure success
A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes
Messaging/Integration Technologies.
Operational Effectiveness & Control

Identifying key risks, issues and interdependencies and provide appropriate mitigation strategies.

Supporting audit / independent programme assessments as required.

Ensure HSBC is not put at any operational or reputational risk

Major Challenges

Delivering a highly technical, operational role working with engineering teams working with dependent cross functional teams in local and global markets to ensure customer readiness for delivery.

Role Context

Increasing complexity of the systems that need to support new business echo-systems

The solution architect takes architectural, quality and feasibility responsibility for a given domain or system, integrating the views and capabilities of various groups of specialists. It is the roles objective to make sure a solution is delivered that is acceptable for all the stakeholders.

Management of Risk

The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation. This will be achieved by consistently displaying the behaviours required to support the Best Place to Bank principles of Make Better Products, Sell Them Properly and Keep Them Sold.

The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.

This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring.

Observation of Internal Controls

The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.

The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.

This will be achieved by adhering to all relevant processes/procedures and by liaising with the Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.


A good First degree in computing related discipline.

8-10 years of relevant System development , or design experience in delivery role in financial services environment.

Subject Matter Expertise in respect of the technical aspects of the Retail Banking Customer, Operations and Regulatory System.

Exceptional stakeholder management. The solution architect will need to work with various business units, the IT organisation. The applicant needs to be a leader, a diplomat and a persuader to ensure data is handled well.

Technical evangelist for data to convince the stakeholders of their point of view, and that data deserves their attention.

Demonstrated knowledge of the Financial Services industry including industry trends, competitive pressures, product and service offerings and organisational operating models.

Experience of working within a large, complex and geographically dispersed organisation (including matrix management structure and across time zones).

Communication – Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to a wide and varied audiences.

Building trusting Relationships – highly collaborative and engaging, building effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same to drive right outcomes.

Effective influencing and persuasive skills.