Branch Manager

Reladyne - Indianapolis, IN (30+ days ago)3.3


ESSENTIAL DUTIES AND RESPONSIBILITIES:
In addition to the essential job functions described above, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size, location, kind of business and operations.

Human Resource Management

Build a leadership team that supports excellence
Build a sales team that can win market share and help achieve sales expectations of growth, profitability, and integrity
Communicate progress, goals, company direction, expectations, and other information on a regular basis to all associates
Develop a productive team by hiring, training, and providing professional development
Provide communication and motivational techniques in supervising, counseling, coaching, and disciplining associates
Conduct annual performance evaluations
Develop and maintain a Human Resource Plan tracking high potential associate progress and opportunities for promotion
Support goals set by regional and corporate management
Maintain guidelines that support local, state, and federal laws including labor, safety, drug & alcohol, and other OSHA policies

Operations

Maintain operational excellence through consistent knowledge and delegation of operational procedures
Focus on overall continued improvement, efficiency and productivity in processes and procedures, maintaining integrity in purchasing, sales flow, invoicing, accounts receivable, accounts payable, etc.
Follow operational best practices that maximize profits and reduce losses
Maintain all facilities (building, land, equipment) for a professional appearance
Allow for proper maintenance that will ensure maximum use of all physical property
Purchasing

Support our vendor partners and key strategic lines

Ensure a profitable purchasing environment that includes:
Close tracking and management of key commodities
Inventory levels that support sales and growth objectives as well as achieve corporate guidelines for days in inventory and working capital
Support of Private Label and key strategic product usage and throughput
Take full advantage of discounts
Support and work with our future Support Center Sourcing and Purchasing Teams
Warehouse

Establish profitable strategies that maximize labor, equipment, materials, floor space and distribution logistics
Require associates follow proper safety regulations and wear necessary safety gear
Manage inventory control and integrity
Comply with all Department of Transportation (DOT) and Occupational Safety and Health Administration (OSHA) regulations
Maintain warehouse equipment and delivery vehicles to provide efficient operations and safe environment
Business development

Develop and analyze market information and trends in the local market
Work closely with Regional and local Sales Management to drive excellence in sales processes and customer loyalty
Identify new product and business opportunities based on customer needs
Achieve financial objectives and maintain desired earnings
Be the premier customer service provider of value added services by maintaining a standard of excellence
Improve company standing through expansion and penetration of market
Communicate expectations of post-sales service to associates to maximize customer relationships while maintaining the company’s financial integrity
Other

Attend necessary regional, corporate, and industry meetings
Represent the company in a professional manner at all times ensuring quality customer service
Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations and procedures
Support corporate programs, goals, and initiatives of the company

KNOWLEDGE, SKILLS AND ABILITIES:
Customer service skills
Leadership skills
Planning and execution skills
Ability to deal with change
Ability to handle stress
Ability to demonstrate responsibility
Communication skills (oral and written)
Negotiation skills
Organizational skills
Sales skills
Ability to work with and analyze numbers
Systems & computer knowledge
Strong interpersonal skills
Ability to manage time and associates
Coaching skills

PERFORMANCE MEASUREMENTS:
Customer and Associate Retention
Operating expense
Overtime expense
Labor as Percentage of Gross Profit
Completed performance reviews
Working capital
Days in Inventory

PHYSICAL REQUIREMENTS:
Lifting 20 pound objects constantly; 50 pound objects frequently
Climbing ladders, stairs and ramps
Balancing, reaching, grasping objects
Pushing and pulling, stooping, crouching and keeling
Visions: minimum vision required to prevent injury from oneself and others
Hearing: perceiving the nature of sounds with or without correction
Talking: expressing or exchanging ideas by means of the spoken word