Patient Access Specialist

Riverview Hospital - Noblesville, IN (30+ days ago)3.8


We are located in beautiful Noblesville, Indiana.

As a member of the healthcare team here at Riverview Health, the Patient Access Specialist demonstrates active patient advocacy to ensure all rights are identified and met for every patient. The Patient Access Specialist encompasses all duties relating to providing exemplary customer service at Riverview Health. Outstanding customer service skills and understanding of confidentiality and productivity are required by the Patient Access Specialist. This is a PRN position, or "as-needed."

Patient Access Specialist Job Functions:
Will develop technical expertise in all aspects of health care benefits including HMOs, PPOs, indemnity plans as well as Medicare, Medicaid and other local or State programs.
Must also have a working knowledge of third party benefits limitations and authorization requirements.
Customer and personal service knowledge of principles and processes for providing GREAT customer and personal services.
This includes customer needs assessment, meeting quality, standards for services, and evaluation of customer satisfaction.
Demonstrate knowledge and skills needed to operate specific equipment.
In time will gain the ability to advise and coordinate patient account information with other department staff, clinical staff, and or UR/Case Management.

Patient Access Specialist Job Requirements:
Minimum Education: High School diploma or the equivalent
Minimum Experience: Customer Service experience
Preferred: CHAA certification

HERE ARE JUST A FEW OF THE GREAT BENEFITS WE OFFER:
An attractive community and a culture that is supportive, positive, and empowering
Health, Dental, Vision, Retirement and other various benefits
Employee Health and Wellness Program
Employee Discounts with local merchants and much more!

Riverview Health received the highest grade in patient safety by the Leapfrog Group, a national nonprofit organization driving a movement for giant leaps forward in the quality and safety of American healthcare.

APPLY TODAY! We look forward to your application and interest as we empower our employees to provide excellent service, every patient, every time.

Riverview Health is an Equal Opportunity Employer and is located in Noblesville, Indiana.

JOB REQUIREMENTS

Patient Access Specialist Job Requirements:
Minimum Education: High School diploma or the equivalent
Minimum Experience: Customer Service experience
Preferred: CHAA certification

APPLY
Not ready to Apply?