Receives callers, determines nature of business, and directs callers to destination.
ESSENTIAL FUNCTIONS AND DUTIES
Answers telephones, takes and delivers clear, accurate and timely messages; and screens calls as necessary.
Performs receptionist duties with agency and hospital staff, and visitors; and makes appointments for staff as requested.
Types technical material, subject to review by supervisor.
Corrects incidental grammatical errors, punctuation, and spelling
Modifies form letters to fit varying situations.
Compiles and types tables, charts, graphs and statistical reports.
Operates duplicating and office machines as required and instructs others in the operation of such machines.
Opens, screens, sorts, and routes mail according to content.
Maintains a moderately complex general office filing system.
Posts and maintains records, and takes timely and accurate action for follow-up as indicated.
May assist in maintaining clinical record forms and all supplies relevant to patient records; and orders and photocopies forms as needed.
May prepare new, open, and discharged clinical records as needed.
Maintains office supplies.
May assist in maintaining clinical record forms and all supplies relevant to patient records; and orders and photocopies forms as needed
403 b with Matching Contributions
Medical / Dental / Vision
High School diploma or general education degree (GED); or equivalent combination of education and experience.
MINIMUM WORK EXPERIENCE
One to three months' related experience and/or training.
Previous experience in an office setting is preferred.
KNOWLEDGE, SKILL, ABILITIES:
Knows policy and procedures of the Department.
Demonstrates ability to type 30-35 words per minute.
Able to operate typewriter, computer, fax machine, and photocopier.
Demonstrates strong oral and written communication skills, and proofreading abilities.
Demonstrates ability to organize and maintain file system.
Demonstrated ability to work independently and follow instructions.