Consumer Finance - Risk and Analytics Manager

Mazda North American Operations - Irvine, CA4.1

Full-timeEstimated: $130,000 - $170,000 a year
Position Summary

Mazda Motors America (MMA) is a subsidiary of Mazda Corporation (MC) of Japan. It is responsible for the Marketing, Sales, Servicing and Financing of Mazda vehicles and parts in the USA. Mazda’s ethos is to “Challenge Convention” and this is reflected within the Financial Services operations.

Mazda’s strategy is to deliver the benefits of a Captive Bank, without the costs and risks of owning and operating a bank which means doing a lot more than a conventional “White Label” agreement, with a high involvement in the “front-end” of Financial Services, including marketing, sales, customer data, loyalty, renewals, and supporting selected parts of risk management.

To do this, Mazda is creating a small and entrepreneurial team with a deep knowledge of the relevant parts of banking and Auto Finance. This team will manage the working relationship with our partner bank and jointly lead projects with them and initiatives that deliver on our strategy to achieve the benefits of a captive bank.

Experience has shown that the people best adapted to this approach will be motivated to work in a small, fast moving team that is unconstrained by bureaucracy, and supportive of efficient corporate governance and risk management. The team has to thrive by utilizing the benefits and resources that are available through its business partners, such as banks, dealers and outside suppliers.

Team members will need to be adept in using their knowledge and technical skills (including presenting, selling, negotiating and persuading, and analysis and also project management, legal documentation, IT specification) to work jointly with our bank partner on our shared journey of continuous captive finance improvement.

Residual Value & Used Vehicle Management (RVM/UVM)

Lead implementation of the agreed RV strategy through critical stakeholders as directed by the Financial Services management team.
Analyze RV setting policy and implementation to identify and monitor potential risk exposure for MMA, Bank, Dealers or Customers.
Analyze and review MMA exposures to current and future RV risks on TCM portfolio.
Collaborate with TCM to identify strategies to mitigate potential RV off-lease risk as well as maximize opportunities for new vehicle launches.
Maintain working relationships with Used Vehicle Valuation, Residual Value Forecasting Guides, Remarketing partners and the Bank to maximize MMA RV forecasts and UV values.
Collaborate with Data Science team to manage the MMA RV/UV Databases ensuring that information is kept up to date and accurate.
Manage the Quarterly RV Review process, maintaining the database, reports and review documents, hosting the internal Preparation Meeting and the MMA/Bank Review.
Develop regular RV and UV reports in partnership with internal and external stakeholders.
Provide data, analysis and recommendations on product and marketing actions that support improved Used Vehicle Values and Residual Values.
Access, prepare and update latest data and information, KPI’s and other related metrics
Understand and be an SME on the latest findings, news and state-of-the-art in the industry
Identify key factors that can differentiate and accelerate Mazda’s products in the marketplace
Work closely with other key departments (e.g. TCM, Marketing, Sales) to keep up to date on work flows and findings
Responsible for preparation of key presentations by performing research, assisting with layout, and ensuring continuity
Manage continuous monthly executive updates including product strategy update, feedback, pricing, and market trends
Credit Risk Analytics

Prepare analyses, reporting, and presentation of key performance indicators such as origination credit quality, credit and delinquency performance, charge off behavior.
Analyze and advise on origination APR pricing and credit strategy as well as analyze credit quality and credit grade risk.
Assist on monthly incentive policy and strategy.
Assist on credit-related projects and/or develop credit risk analyses as requested
Management of People

Lead, coach, motivate and develop staff on projects and assess performance through formal periodic reviews and informal feedback
Delegate projects to staff and provide assistance to staff as needed

Education (Minimum):
BA or BS degree required (Marketing, Sales Management, Finance, Business); Master’s/MBA preferred or equivalent work experience in lieu of degree

7+ years’ experience in auto finance with working knowledge of loan, lease, and alternative finance structures.
Experience in an RV setting group, either at a guidebook or within a captive finance environment strongly preferred.
Automotive, auto finance, risk management and capital markets knowledge, residual value forecasting, pricing strategy, products, and regulation a plus.
3+ years in a lending and/or scoring role is desirable.
Knowledge of indirect loan/lease consumer lending is preferred. Basic to intermediate knowledge of credit markets is preferred.
3+ years of proven leadership skills and experience in a management position including managing/developing employees and providing leadership to teams

Requires a strong working knowledge of how residual values are created (a thorough understanding of the main drivers of RV is essential) and optimized at a vehicle model, grade and brand level
Have a thorough knowledge and understanding of the product markets in the automotive, auto finance and 3rd party spaces
Extremely analytical with technical expertise in (auto) finance, economics, statistics.
Strong interpersonal skills and ability to effectively communicate complicated concepts and recommended courses of action to engage diverse audiences and influence senior executives.
Entrepreneurial, out-of-the-box thinker who is intellectually curious with a strong work ethic.
Must be able to multi-task, be flexible and perform in a fast-paced environment.
Ability to handle high levels of pressure and critical decision-making.
Energetic, highly motivated, with an enquiring mind and passion for excellence and innovation in pursuit of business growth and success.
Excellent communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders
Experience with Tableau, SAS, R, Python, SPSS or similar a plus
MS Office applications
Strong knowledge of manufacturer or auto finance company internal/external systems, particularly dealer facing IT.