Background Investigator

Maricopa County, AZ - Phoenix, AZ3.6

Position Overview
The Background Investigator prepares confidential background investigations of applicants under consideration for hire by the Maricopa County Sheriff's Office by gathering, compiling, and analyzing relevant information. This role requires a high degree of accuracy and confidentiality to maintain the integrity of the process.

Position Qualifications

Minimum education and/or experience:
High school diploma or GED and two (2) years investigations experience in a legal or law enforcement environment.

Specialized training, certifications, and/or other special requirements:
Must possess or have the ability to obtain by the time of hire a valid Arizona driver's license. Must be able to obtain Criminal Justice Information System Network Terminal Operator Certification (TOC) Level B, within 30 days of hire. Training with the exception of Arizona driver's license to be provided on-the-job: FEMA NIMS – IS100 and 700; OSHA training; ADP payroll training; PREA training. Prior to hiring, the Sheriff's Office requires that all candidates pass a polygraph examination and an extensive background review.

Knowledge, skills, and abilities:Knowledge of:
Report writing techniques to prepare clear, accurate, and comprehensive reports.
Law enforcement methods and techniques (e.g., conducting interviews, investigations).
Research techniques, statistical analysis, and data collection.
Electronic information systems to access data and prepare reports.

Skill in:
Gathering and evaluating facts and evidence to draw logical conclusions.
Using computer software programs to research information and prepare reports.

Ability to:
Communicate effectively in oral and written format.
Organize, prioritize, and perform tasks efficiently within tight timelines.
Work independently with minimal supervision.
Perform detailed work with a high degree of accuracy.
Exercise sound judgment in safeguarding confidential or sensitive information.
Maintain diplomacy when dealing with people in sensitive situations.

Preferred education and/or experience:
Prior experience working for a law enforcement agency. Prior experience as a Background Investigator, Detective, or Investigator in a law enforcement or legal environment.

Preferred training, certifications and/or other special requirements:
Completion of background investigator training through a legal or law enforcement agency.

Working conditions:
Work occurs primarily indoors. Tasks require manual dexterity of hands and body to operate office equipment as well as managing frequent interruptions, time pressures, and high work volumes. Team-oriented activities and interaction with all levels of County management and personnel as well as the public occurs. Responsibilities require confidentiality, concentration, accuracy, ethical conduct and a professional demeanor.

The following environments described are only representative of how the essential job tasks are currently performed or envisioned. As such, in order to accommodate a disability or limitation, the essential job tasks may be performed in ways other than described on these pages.

Work Environment:
Rarely outdoor outdoors or in temperatures above 90 or below 40 degrees
Conditions may rarely include stairs or ladders, dim lighting, bright lighting, chemicals/fumes

Physical Environment:
Sitting, standing, walking
Driving a vehicle
Speaking, hearing, seeing,reading
Distinguishing colors
Bending/kneeling, reaching, twisting
Lifting floor to waist twenty (20) pounds
Lifting waist to shoulder twenty (20) pounds
Lifting shoulder to overhead twenty (20) pounds
Carrying a weight of twenty (20) pounds for a distance of 50 feet
Pushing/pulling a weight of thirty (30) pounds for a distance of 50 feet

Social Environment:
Interruptions, time pressures
High volume of work
Handling multiple or complicated tasks, frequently changing or unscheduled tasks
Decision making
Working in close proximity with others
Public contact
Conditions may rarely include isolation, emergencies, traumatic subject matter, dangerous environment

Essential Job Tasks
Communicates with applicants via telephone, email, and in person.
Coordinates the distribution and collection of background questionnaires and other supporting documents from candidates.
Researches, reviews and analyzes candidates' prior personal and employment history information thoroughly and accurately.
Develops and analyzes information from interviews with candidates, references, and prior employers.
Develops and analyzes relevant candidate information derived and developed from resources including law enforcement systems, public domain databases, social media websites to check for inconsistencies related to the applicant's background.
Researches criminal justice information and collects pertinent documents, analyzes
information, and writes comprehensive reports for review by the Pre-Employment Commander.
Conducts additional case and data research as required including MVD records,
driving history and vital records.
Acts as Sheriff's Office contact with candidates to obtain information and answer procedural inquiries related to the background investigation process.
Performs clerical duties including typing and filing.
Maintains the confidentiality and security of sensitive employment files.
Provides backup staffing coverage for other assigned Division personnel as needed.
Selection Procedure
The hiring authority will select the successful candidate based on departmental needs.

All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.

Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances.