Full Job Description
Guardian Systems is a security integrator that is currently looking to hire additional administrative support for our growing team. You can find more company information on our website www.mygss.com
Speak with customers over the phone in order to schedule, remind and follow up on appointments
Email or mail reminders to customers or clients when appropriate
Add, cancel or make changes to appointments in the organization's schedule
Resolve appointment conflicts for staff and customers or clients
Data entry of jobs in the Sedona system.
Work with local authorities to pull permits.
Confirm all installation appointments daily.
Maintains database by entering new and updated customer and account information into appropriate fields, databases, records, and files.
Purges files to eliminate outdated data and/or duplication of data.
Obtain further information for incomplete documents
Scan documents into document management systems or databases
Assist with Ops Support/Administrative duties including but not limited to ordering supplies, filing, backup when Lead Admin is out.
Process credit card payments
Other duties as assigned,
Education and Experience
High school diploma or equivalent
1-2 years work experience preferred
proficient in relevant computer applications such as MS Office
accurate keyboard skills and proven ability to enter data at the required speed
knowledge of correct spelling, grammar and punctuation
knowledge of clerical and administrative procedures
Key Competencies and Skills
planning and organizing
information collection and management
attention to detail
decision making skills
ability to work under pressure
ability to work without supervision
great work ethic/attitude
eager to learn and grow