PURPOSE OF POSITION
The Franchise Business Consultant is responsible for driving regional operations initiatives and achieving results to impact the long term success for Auntie Anne's Franchise Partners and FOCUS Brands.
DUTIES AND RESPONSIBILITIES
Achieves financial and operational results through effective oversight of regional operations programs and initiatives.
Completes targeted number of restaurant/Franchise Partner visits and provides exemplary business consulting services to Franchise Partners to drive their success.
Works as needed with cross-functional teams such as R&D, marketing, purchasing, training and others to launch and achieve targeted results for operations programs and initiatives.
Takes the lead on all new stores openings in your territory. Facilitates staff orientation and presents information about Auntie Anne's Brand history, emphasizing corporate expectations and adherence to our Threefold Philosophy for operational excellence.
Teaches and enforces operational store procedures and policies and compliance with the Operations Manual and operational survey.
Builds leaders; provides continuous leadership to his/her Franchise Partners related to leadership and successful operations management.
Launches new operational programs, food products/other promotional items associated with the annual marketing calendar, equipment and/or technology inside applicable region
Represents company operations as needed on various operations, Franchise Advisory Council, R&D, training, information technology, purchasing or other functional committee as needed.
Undergraduate and/or graduate degree and 5 - 7 years of restaurant/franchise operations experience.
Quick service, multi-unit franchise operations, and/or hospitality industry experience.
Strong ability to build relationships, effectively communicate and positively influence Franchisees and other key constituents.
Ability to travel 60% of time.
Strong financial acumen, analysis/problem solving, negotiating and influencing skills.
Demonstrated and successful ability to lead, motivate, hold accountable, develop, direct and achieve target results for Franchise Partners.
Demonstrated track record for flexibility and urgency in prioritizing and organizing projects.
Possesses a high degree of drive with a proven track record of achieving results.
Excellent communication (written and oral), organization and problem solving skills.
Proficiency in Microsoft computer skills, i.e. Word, PowerPoint, Excel, Outlook
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.