We need a General Manager intern, Servers, and busers

Port-au-Prince Authentic Haitian Cuisine - Silver Spring, MD

Full-timeEstimated: $46,000 - $62,000 a year
EducationSkills

We are a small new Haitian restaurant in Silver Spring looking for dedicated and disciplined folks to join our team to help us bring authentic Haitian cuisine, art, music and culture to the DMV. Right now we need a restaurant manager intern, servers and bartenders, who are passionate about hospitality, food, and working as team member with the chef/co-owners, and staff, to provide the complete dining experience for our guests. We are family run, and community oriented. If this sounds like some thing you'd like to be a part of, send us a resume and a brief bit about why you'd like to work for us!

When responding to this ad, please indicate which position you are applying for.

Servers and Busers: Experience required. Please email resume.

Restaurant manager Intern: Currently enrolled in restaurant management program and in need of internship credit. Please email resume. Responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified wait staff and bartenders, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

Requirements

  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manageror similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Job Types: Full-time, Part-time, Internship

Job Types: Part-time, Internship