Job description
Greet patients and visitors:
Welcome, patient, and introduce yourself.
Meet quality standards for services – answer the phone before three rings, return phone calls in one hour, and make sure that every person that comes in or leaves the office is acknowledged by first name or last name
Check-out patients:
Collect payment at the time of service and any unpaid balance on the patient's account
Make sure that the patient is given the appropriate medical receipt with diagnostic codes, a description of services rendered and the cost of services
Make sure that patients make a follow-up appointment and if they do not, make a note in the scheduling software so that they may be contacted in a timely fashion to make a follow-up appointment
Make sure the patient is aware that the follow-up appointment is necessary for the physician to review test results
Apply administrative procedures
Open and / or close the office to prepare for the work day – see the procedure
Maintain appointment calendar for new and follow-up patients:
Follow-up patients - review labs and charts to determine when follow-up appointments may be schedule
Ensure that all results are in the patients' chart when an appointment is made
Administrative
Close out each evening, making sure that end-of-day totals are accurate, and print out daily report totals
Familiarity with inventory of office supplies and order when supplies are needed
Evaluate the importance of incoming telephone calls and route multi-line telephone calls to the appropriate department and take messages
Adhere to all policies set forth in the Employee Manual
Other duties as assigned by the assistant manager and office manager
· Adhere to safety and privacy procedures
Be familiar with HIPAA guidelines and adhere to them
Monitor operations to verify conformance to standards
Job Type: Full - Time
Benefits:
- 401(k)
- 401(k) matching
- Dental Insurance
- Employee discount
- Paid time off
- Vision insurance
Schedule:
8-hour shift
Experience:
- Microsoft Office: 1 year (Preferred)
- Administrative Experience: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person