Background Investigator

Discover Financial Services - Riverwoods, IL3.9

Discover. A more rewarding way to work.

At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth.

Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other, with this exceptional opportunity:

Job Description:
Under the Enterprise Threat & Intelligence Management (ETIM) umbrella, the Background Investigations team is responsible for establishing and execute policies, procedures, global guidelines, and standards relating to employment eligibility for new hire, contractors, and employees. In partnership with the Legal and Talent Acquisition teams, the BI group ensures that all persons associated with the Discover Financial Services community meet the necessary requirements for employment or placement set forth by the relevant US federal or state regulators and industry standards as well as applicable internal regulations.

The Background Investigator is responsible for the review and analysis of cases with the purpose of determining employment eligibility. The role of the Investigator will be to provide an accurate, thorough, and timely investigation while delivering an excellent applicant experience consistent with Discovers brand and company values. This individual is expected to comply with CJIS standards; as well as ensuring adherence with federal and state laws, regulations, and company policies while maintaining a safe and secure working environment. The individual is expected to work independently with a high degree of discretion and confidentiality. S/he should have the ability to adapt quickly to changing processes and expanding expectations as the team grows.

Duties and Responsibilities:
Conducts employment eligibility investigations by obtaining information to support adjudication decisions in line with federal, state and corporate requirements.

Coordination of Security aspects of Background Investigations program in line with industry best practices

Identifies & communicates process improvement activities for the program

Communicates adverse findings and conducts appropriate internal and external follow ups

Leads Security aspects of cross-functional case reviews

Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

Bachelor’s Degree or equivalent experience

3 years’ experience in Corporate Security or similar role

Minimum two years working in Background Investigations role in private sector

Leadership Responsibilities: May lead functional teams or projects. Demonstrated process improvement expertise a plus.

Amount of Supervision: Works independently with guidance in complex situations. Participates in determining objectives of assignment. Plans, schedules, and arranges own activities in accomplishing objectives. Work is reviewed upon completion for adequacy in meeting objectives.

Task Complexity: Works on complex duties in area of specialty. Highly skilled with extensive proficiency in area of specialty. Assignments are varied and complex with limited standard procedures.

Decision-making: Latitude for independent judgment and decision making within defined guidelines. Gathers information, consults those who need to be involved, and puts decisions into action. Considers the implications of options when making a difficult decision. Develops solutions to complex problems which require the regular use of ingenuity and innovation. Ensures solutions are consistent with organizations objectives.

Communication Skills

Excellent written and verbal communication, presentation, and interpersonal skills.

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.