The purpose of this position is to provide Human Resources leadership and guidance to both regional and center level management in an effort to create an efficient, consistent and positive work environment through the hiring, training and development of team members across the organization.
1. Consults and guides line management, providing HR guidance when appropriate.
2. Analyzes trends and metrics (e.g. turnover, training compliance) to develop solutions, programs and policies to address deficiencies and under achievement of results.
3. Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations in a timely manner. Makes recommendations and takes appropriate action based on findings.
4. Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
5. Provides day-to-day performance management guidance to regional and line management (coaching, counseling, career development, disciplinary actions.)
6. Provides HR policy guidance and interpretation to ensure consistency of policy compliance and progressive discipline across regions.
7. Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
8. Develops standardized protocols for new hires, promotions and transfers.
9. Provides guidance and input on operational restructures, workforce planning and succession planning.
10. Supports talent acquisition initiatives and contributes to sourcing, interviewing and selection.
11. Participates in the evaluation and monitoring of HR training programs for management.
12. Train new managers on HR guidelines and facilitate implementation of new policies.
13. Other job-related duties as required.
1. Bachelor’s degree in Human Resources Management, Business Administration or related field, preferred.
2. Spanish speaking required, ability to read/write Spanish preferred
3. HRCI or SHRM Certification preferred (not required).
4. Minimum five years’ progressive experience in a human resources environment.
5. Proven ability and experience resolving complex employee relations issues.
6. Working knowledge of multiple human resource disciplines, including compensation practices, employee relations, diversity, recruiting and performance management.
7. Working knowledge of COBRA, ERISA, FMLA and related state and federal regulations required.
8. Experience using HRIS systems.