Design/Sales Associate

The Knobbery - Arlington Heights, IL

Part-time

Do you truly love to help people? No seriously, do you LOVE to help people? We are looking for a new team member that will take care of our customers the same way we would. This is not as simple as general customer service. We are looking for candidates that strive to go the extra mile and make it their priority that every client is thrilled with their experience.The Knobbery is a family owned decorative hardware business, in operation for over 20 years. We are not just looking for an employee but a part of our team! We help each other and our customers and we have a great time doing it! We are growing and we are looking for great people to grow with us. We seek individuals for a part time opportunity. Hours vary depending on business levels. Pay is extremely competitive for the industry. Potential health benefits are possible if applicant progresses to full time. The responsibilities of this position include welcoming customers by greeting them, answering phones, assisting customers in selecting hardware, developing an extensive knowledge of product lines, follow up on orders from conception through delivery, contacting manufacturers for updates on orders, light cleaning of showroom, light shipping and receiving.

Qualifications/Requirements

  • Somewhat proficient in IT, numeracy, Word & Excel. Experience with a point of sale system a plus.
  • Enjoy aspects of design & assisting with design
  • Excellent communication and interpersonal skills
  • Be interested in design
  • Strong customer focus
  • Friendly disposition, & great energy level
  • Acute problem solving skills
  • Flexibility
  • Strong time management skills
  • Attention to detail
  • Contributes to team effort by accomplishing related results as needed
  • Dependability
  • Ability to stay calm in stressful circumstances

Please read the qualifications for this position carefully. The successful applicant will have to get up to speed quickly and therefore, we will only consider those who meet all the criteria listed above.Interested applicants please send resume and cover letter outlining three challenging customer situations you handled successfully.

Job Type: Part-time

Salary: $13.00 /hour

Experience:

  • customer service: 1 year (Preferred)
  • relevant: 1 year (Required)

Education:

  • High school or equivalent (Preferred)

Work Location:

  • One location

Hours per week:

  • 20-29

Benefits:

  • Store Discount
  • Opportunity for Advancement

Paid Training:

  • Yes

Management:

  • Store Manager

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Detail-oriented -- would rather focus on the details of work than the bigger picture

Company's Facebook page:

  • https://www.facebook.com/TheKnobbery/