Join our small, dynamic insurance agency as a Customer Service Representative (CSR), where you’ll handle insurance quotes, assist customers, and manage important documents. This role offers flexibility, including the option to work from home part-time after training. You’ll gain valuable experience and be part of a supportive, close-knit team where your contributions make a real impact.
Responsibilities
- Provide insurance quotes to prospective clients.
- Handle customer inquiries via phone, email, and in-person interactions.
- File and organize customer records and documents.
- Issue and manage certificates of insurance.
- Maintain a high level of professionalism in all interactions with clients.
- Perform general office duties such as answering phone calls and assisting clients as needed.
Qualifications
- Previous experience in customer service or the insurance industry is a plus.
- Strong organizational and multitasking abilities.
- Excellent communication skills, both verbal and written.
- Proficient in using office software such as Microsoft Office or Google Suite.
- Attention to detail and ability to work in a fast-paced environment.
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
- On-the-job training
- Work from home
Shift:
Experience:
- Customer service: 1 year (Required)
Language:
- Arabic (Preferred)
- Spanish (Preferred)
Ability to Commute:
- Chamblee, GA 30341 (Preferred)
Work Location: Hybrid remote in Chamblee, GA 30341
