The project coordinator is responsible to work with the infrastructure and adjunct team to organize and assist the implementation of new company projects from initiation through completion. Working in a team environment, the project coordinator will organize meetings, take notes, manage schedules, and ensure all materials and needed information is on track to meet project timelines. The role is essential to the launching of new projects and the project coordinator must display strong and consistent organization skills. This position will resolve issues to insure project goals are met. This position will handle confidential and proprietary information with discretion.
Strategizes with management on various project initiatives when needed.
Monitors current projects from initiation through completion and coordinates all planning, resourcing, staffing supply and vendor contract management to keep workflow on track and provides a single point of contact for those projects.
Help create plans for systems development and operations, hardware and software purchases.
Communicate timeline changes and new information to team; tracks project changes and adjusts schedules as needed.
Ensures project results meet department requirements regarding technical quality, reliability and cost.
Recommends and takes action to direct the analysis and solutions of problems.
Monitors project performance and recommends changes, cost adjustments or additional resources.
Works to continually improve project processes and research and identify best practice policies and procedures.
Ensure projects align with set strategies and budgets.
Provides sound judgment for solving complex technical issues, including effectively communicating problems to management with recommendations for actions to resolve the issue.
Tracks and analyzes project risks and recommend improvements.
Responsible that project documentation is accurate, detailed, properly filed and stored and accessible. Provides timely and accurate information and status updates to leadership.
Records minutes and takes detailed notes during project and team meetings.
Supplemental Job Functions:
Responsible for researching potential external vendors, maintaining current vendor relationships, and ensuring projects' successful completions.
Maintains familiarity with currently implemented and new technology, including software.
Provides clear communication and documentation of events, processes, procedures and configuration details. Communicates and monitors compliance with existing practices. (moved up)
Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.
Provides support and ongoing reinforcement of change management philosophies related to changes and advances in innovative business systems.
Minimum Knowledge, Skills and Abilities:
Bachelor’s degree in marketing, communications, business or administration. Equivalent experience may be considered in lieu of formal education.
Minimum of four (4) years of experience in an administrative, marketing, or manager role and history of successful project management examples.
Evidence of thorough understanding of project lifecycle creation, execution and testing.
Evidence of ability to build relationships, work on a team and be supportive of team members.
Excellent written verbal and presentation communication skills.
Evidence of ability to manage multiple projects and requests, assess priorities and work within tight deadlines
Superior computer skills; well-versed in Microsoft Office Suite, strong and thorough knowledge of Excel, MS Project or other project database tools.
Able to work effectively under pressure.
Flexible and able to multitask on several different aspects of a project or on multiple projects.
Highly professional with a strong customer service orientation, commitment to meeting deadlines and ability to multitask in a fast paced and dynamic environment.
Able to produce quality work with strict deadlines.
Preferred Skills, Knowledge and Abilities:
Franchise organization background.
Information technology experience.
Certification in project management.
Works in a normal office environment where there is no physical discomfort due to temperature, noise, dust and the like.
Position requires long periods of sitting and responding to numerous phone inquiries for help.
Occasional late night and/or weekend work.