Order Entry Clerk

DataDirect Networks - Sunnyvale, CA3.6

DataDirect Networks (DDN.com) is a world leader in massively scalable storage. We are the leading provider of data storage and processing solutions and professional services that enable content-rich and high-growth IT environments to achieve the highest levels of systems scalability, efficiency and simplicity. DDN enables enterprises to extract value and deliver results from their information. Our customers include the world's leading online content and social networking providers, high performance cloud and grid computing, life sciences, media production organizations and security & intelligence organizations.

Job Description
We are currently seeking an Order Entry Clerk

Reporting to the Senior Lead Order Processing Administrator. He/She will be entering in Oracle, sending out Order Acknowledgement to representatives, editing orders, answering emails, etc.

Job Summary:
Experienced in MS Excel and Word
Order Entry experience in Oracle. Order Entry experience is a must
Quality we look for: High attention to detail
Review and accurately enter purchase orders into the database
Compile, sort and verify the accuracy of data
Locate and correct data entry errors
Compute total charges for product and shipping charges
Route orders to designated locations
Provide effective service for internal team by utilizing in-depth knowledge of company products
and programs to efficiently complete daily tasks
Use internal programs to track and update orders as needed
Prioritize “rush” orders
Entering and editing orders
Processing shipping confirmations
Compute freight charges
Creating Order Acknowledgment upon request
Being a backup to other order entry staff
Following up on 3rd party support status with procurement
Following up on installation status with representatives and field engineers, so support can be invoiced

DDN Core Characteristics
DDN has a very strong orientation towards these 4 characteristics and any successful employee will demonstrate these capabilities:

Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives.

Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable.

Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful.

Innovative - Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively.

DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.