Front Desk Agent

The A Team - Newark, NJ (30+ days ago)5.0


The A Team is seeking to hire a Front Desk Agent who is responsible to greet and assist clients and all visitors and to be the first person to present a positive first impression.

Responsibilities:
Answer the telephones, respond to inquiries as appropriate, and direct calls to appropriate parties and/or take accurate messages.
Maintain a professional atmosphere in entrance lobby.
Greet visitors courteously and inform appropriate employees of their arrival.
Assist guests in arranging local transportation.
Contact Property Management to report any issues within the office.
Receive, transmit, and distribute faxes and other deliveries.
Sort and route incoming mail.
Perform light clerical work as needed.

Requirements:
High School Diploma or GED is a plus.
Prior front-desk office experience or equivalent experience preferred not required Or any similar combination of education and experience.
Proficiency with Microsoft Office Suite.
Working knowledge of telephone hardware, software, switchboard, e-mail, intra-net, and internet.
Proven record of providing excellent customer service.
Excellent verbal and written communication skills.
Ability to handle multiple tasks simultaneously.
Ability to exercise excellent judgment regarding when to put a call through, when to find someone, when to interrupt a meeting, when to redirect a call to someone else on the team, etc.
Excellent attendance and punctuality.
Professional appearance and decorum at all times.
The qualified candidate will be detail oriented, able to handle multiple projects simultaneously, extremely professional, and customer service oriented.

Benefits

$12 - $15 hourly

About The A Team

THE A TEAM Staff was founded in 2002. Ranked by Time Out New Jersey as one of the top staffing firms in NJ, we specialize in recruiting for human resources, office support, Security Guards,finance, accounting, creative services, Building Maintenance and marketing roles in North and Central New Jersey. Our services include temporary and permanent staffing, direct hire, contract to hire, payroll services, and customized staffing solutions.