Youth Services Specialist I - Gilliam

State of Colorado Job Opportunities - Denver, CO3.6

Department Information

This position is open only to Colorado state residents.
This is a part-time position

Physical Job location:
Gilliam Youth Services Center
2844 Downing Street
Denver, CO 80205

About the Division of Youth Services: The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, assessment, commitment and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates ten secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed. For pre-adjudicated youth, the Division is also responsible for the management and oversight of Senate Bill 91-94; a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State.

Division of Youth Services Vision: Achieving youth success and safer Colorado communities.

Division of Youth Services Mission: It is the mission of the Division of Youth Services to protect, restore and improve public safety utilizing a continuum of care that provides effective supervision, promotes accountability to victims and communities, and helps youth lead constructive lives through positive development.

We invite you to explore the DYS website and learn about the services provided to youth, families, and local communities in the State of Colorado at:

Description of Job

*** Reminder: This job announcement will serve as an application pool for available positions that may exist or may exist in the future. ***

Summary of These Positions:
Positions sustain a therapeutic milieu within our programs for youth who are held in both a short and long term secure programs while utilizing sound practices to ensure safety and security of the environment.

These positions not only provide safety and security, but also incorporate behavioral-based care and treatment to clients. These direct care positions:

Coach and mentor youth within the context of each facility's behavior management program
Role model for the youth we serve
Engage families/natural supports as they interface within our communities
Adhere to the DYS 5 Core Values, 5 Key Strategies, and the Seven Commitments
Actively support DYS initiatives
Utilize Motivational Interviewing and Verbal Defense and Influence to de-escalate youth
Adhere to the behavior management framework and individual components of each facility
Supervise pre-adjudicated and adjudicated youth in a secure setting
Enforce the established DYS rules, policies, procedures, and normative culture within the facility
Manage the adherence to daily structured programming and leisure activities
Orient youth about the facility rules and routines
Document observations and incidents that occur on the living units
Intervene in potentially volatile situations
Monitor movement of youth within the unit
Escort or transport youth to appointments and activities
Conduct searches of individuals and rooms for contraband items and the security of doors, windows, and grounds
Intervene in an individualized manner based on youth's behavior, mental health, and educational needs
Facilitate all agency groups as trained with integrity to include psychosocial groups, Red and Green Flag Meetings, Community Meetings, and other group processes that facilitate a safe environment
Provide supervision and support of community transition/reintegration opportunities for youth
Support the creation of a trauma responsive environment through seeking to understand what these youth have experienced
Provide immediate intervention in individual and group crisis situations.
Use appropriate physical force when necessary and administer appropriate discipline
Document and initially assess youth for suicidal, medical, escape risk, special needs, and room restrictions
Monitor potentially suicidal youth
Supervise daily and weekly cleanup of the living units and facility
Supervise daily hygiene routine and appropriate distribution of linen/clothing for each youth
Oversee the laundry needs such as the distribution of laundry to the living units, laundering youth's personal clothing, and the restocking of linen needs for the living units
Complete Suicide Assessment, admissions forms on new residents, maintenance requests, and nurse referrals when indicated or needed
Utilize computer software to document incident reports when required and conduct disciplinary hearings as assigned
Document observations, room restrictions, and use of restraints, room assignments, pod rosters, and level information prior to the conclusion of a shift
Attend mandatory training such as CPR, Youth and Staff Safety, crisis intervention, contraband detection and control, use of restraints, youth and room search procedures, communication skills, escape and emergency plans, fire and safety, gang issues, Restorative Community Justice, and report writing
Facilitate 1:1 sessions with youth on your caseload to support them in the change process
Utilize Restorative Community Justice training to interact with youth to help develop the understanding of consequences of their actions
Evaluate a possible crisis in a timely manner taking into consideration the physical and mental well-being of all youth and staff
Ensure adherence to the Juvenile Prison Rape Elimination Standards
Understand the signs of a youth who has been sexually victimized and follow all reporting procedures
Ensure reporting of child abuse per DYS mandatory reporting policy
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights


In order to be considered for this position please click on the link below to download the form, fill it out, then upload it to your application.


Applications will be reviewed to determine if you meet the minimum qualification for the position. If it is determined that you meet the minimum qualifications, your application will also be used as part of the examination process. You should ensure that your application specifically addresses the requirements as listed in the minimum and preferred qualifications, as well as the job duties and the highly desired competencies. Take the time to adequately address your specialized experience, work products, and accomplishments as they relate to the position.

Education and Experience:
High school diploma or General Education Diploma, (GED).

These positions are not sedentary positions. Employees are typically on their feet during the entire shift. Youth living quarters are located on multiple levels and employees must frequently climb stairs in the performance of job duties. Please take into account your physical ability in relation to the essential job duties when applying for the CYSO I classification.

Employees must also be willing and able to physically restrain youth if necessary.

Preferred Qualifications:
College education in corrections or a behavioral health related field.
Successful candidates will behave professionally and have / maintain strong personal and professional boundaries.
In addition, our preferred candidates will also have the following qualifications:
Experience working with adjudicated and/or detained youth within a secure facility and/or a behavioral health setting; Experience utilizing Motivational Interviewing (MI) techniques

Highly Desirable Competencies:
Knowledgeable of Colorado's Division of Youth Corrections (DYS), Mission, Vision, Seven Commitments, and Organization goals and to align behavior in accordance with DYS's needs, priorities and goals
Ability to accurately observe and report pertinent details in a variety of situations involving youth, staff or visitors
Experience working with a mental health population
Experience facilitating groups
Experience in participating as a Multidisciplinary Team member (MDT)
Ability to serve as a role model to vulnerable youth
Belief that youth and families are engaged in a change process and we are there to assist and support
Ability to work with resistive youth and families and assist them in moving forward
Ability to be seen as a resource for youth and families
Ability to assist and support youth in achieving treatment plan outcomes
Ability to interact with youth and to identify deviations from acceptable behavior
Ability to accurately evaluate information/situations and objectively apply good judgment in dealing with people
Ability to recognize emergency/dangerous situations, physically respond to protect self and others, and restrain youth as required
Ability to understand and implement principles of long-term behavior change
Ability to maintain accurate written and electronic records, including activity logs and entries in the offender electronic data system
Ability to adapt to technological change in order to operate new equipment such as electronic doors and gates, cameras, data system, etc
Ability to maintain a calm, professional demeanor, even under provocation
Ability to apply only the force necessary to control the situation
Ability to interact effectively and ethically with offenders to role-model appropriate behavior
Ability to work and communicate with a diverse group of co-workers, youth, and the general public to meet their needs in a polite, courteous, and cooperative manner
Ability to demonstrate responsible behavior and attention to detail
Ability to make decisions and problem-solve with minimal supervision while working within policy guidelines and under stressful situations
Ability to respond appropriately to supervision
Ability to encourage and facilitate cooperation, pride, trust, and group identity
Ability to foster commitment and team spirit
Ability to express information to individuals or groups effectively, and consider the audience and nature of the information
Ability to listen to others and responds appropriately
Oral and written communication skills
Exhibits honesty and integrity
Refrains from theft-related, dishonest or unethical behavior
Ability to demonstrate initiative, and commitment towards completing assignments efficiently
Ability to demonstrate exemplary work attendance history

Additional Special Entry Requirements

Work Environment:
Employees are required to work shift hours. This includes evening, night, weekend and holidays. Day shift work is not usually available.

As a YSSI, your position is considered essential and you may be required to report to work during inclement weather.

Conditions of Employment:
Be a minimum of 21 years of age, with no felony convictions or history of domestic violence
Possess and maintain a valid State of Colorado driver's license
Pass CBI and FBI background investigations, as well as a drug screen
as a condition of employment
Included in the background investigation is a current/previous employer check. Your current and previous employers within the last 10 years must be listed on your application even if the job duties are unrelated to Correctional Youth Security Officer I position. Incomplete employer information (address, phone, supervisor name) or omission of former employers may result in application disqualification

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.
Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at

A standard appeal form is available at: If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information
After submitting an application, you should receive an immediate email acknowledging your submission. If you do not get the email, please check to ensure you have actually submitted the application and typed the correct email address on the application.

Include a working email address on your application; one that is checked often as time sensitive correspondence WILL take place via email. You may receive email notifications from a Colorado Department of Human Services employee or from this email address It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email; if you do not receive correspondence soon after the closing date, please contact the "Department Contact" listed in this announcement.

If you have questions about the recruitment process please contact

The Assessment Process:
Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis. The comparative analysis for this position will include a review of your application material and your responses to any supplemental questions. Applications and responses will be reviewed by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration.

Be sure the "Work Experience" section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job, Minimum Qualifications, Required Competencies and Preferred Qualifications as listed above. Resumes and "see resume" statements will not be accepted in lieu of the "Work Experience" section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score, rank or inclusion in the final pool of eligible applicants.


Note: Transfers, voluntary demotions and reinstatements are required to apply and participate in the selection process.

Former employees of the Colorado Department of Human Services (CDHS) who were terminated for disciplinary reasons, or resigned in lieu of termination, must disclose the information on your application and may not be eligible for employment at CDHS.

"ADAAA Accommodations: Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Bridget Clawson Braaten at 303-866-4373 or at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date."

~The State of Colorado is an equal opportunity employer~