Program Manager

US Other Agencies and Independent Organizations - Arlington, VA

Full-time | Part-time
Duties
Summary

The USPS OIG is seeking a highly qualified applicant to fill our Program Manager position in the located in Research Insights and Solution Center (RISC), Analytics Division, located in Arlington, VA.

Responsibilities

The successful candidate will provide managerial direction in all activities related to fraud and data analytics. The candidate must possess a broad knowledge of fraud, analytics methods and techniques, database systems, and the ability to apply this knowledge in a manner that enhances the effectiveness of the organization.

Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on 12/05/2019 will be considered.

The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience.

This position is being advertised at the Manager Band level, equivalent to a GS-14. The salary range for this position is $123,657.00 - $158,818.00. The salary figures include locality pay.

Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.

Responsibilities include the day-to-day management of RISC Analytics work; collaborating with peers and subordinates to assure effective products and services; and otherwise ensuring continuous progress toward stated goals.
Provides authoritative advisory of the application of a wide range of analytical concepts, policies, practices, methods, techniques, services and/or develops authoritative policy interpretations in the fields of analytics and investigative analysis.
Oversight of analysts performing data analysis using various data collection methods to formulate analytical models, reports, and tools identifying trends, indicators of fraudulent activities, outliers and correlations.
Reviews work products ensuring they follow agency policies, procedures, and guidelines consistent with program plans.
Provides insight and assessment of applications of federal laws, operations, and activities when collecting, sorting, evaluating, and disseminating intelligence information.
Maintains liaison with other offices, agencies, and appropriate organizations as needed.
Assures implementation by subordinate staff of the goals and objectives of an agency-wide program.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

Yes

Promotion Potential

14

Job family (Series)

0301 Miscellaneous Administration And Program

Requirements

Requirements
Conditions of Employment
Must be a U.S. citizen
Must be able to pass a drug screening and physical examination
Must be able to obtain and maintain Moderate Background Investigation security clearance
Must be able to obtain and maintain a government-issued credit card
May be required to successfully complete a 12-month probationary period
Qualifications
MINIMUM QUALIFICATIONS

You must meet ALL of the minimum qualifications listed below.
Bachelor's Degree from an accredited college or university

AND
Must have experience as a manager/supervisor responsible for establishing work plans and/or directly supervising a staff of subordinates.

AND
At least 5 years of specialized experience in researching, analyzing, and resolving complex data analytics projects and/or investigative analyses.

DESIRABLE QUALIFICATIONS
Advanced Degree from an accredited college or university
Professional Certification(s), i.e. ITIL, PMP, CFE

EVALUATION FACTORS
You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume.
Knowledge in creating and/or leading the development of data mining and analytic solutions, and/or the completion of complex investigative analyses.
Demonstrated experience using project management best practices in supervising, planning, and conducting complex analyses, and in providing coordination and support to agency priorities.
Knowledge of data mining, analytics, database management systems, data warehousing, and data modeling.
Demonstrated experience in managing employees and/or projects with an emphasis on promoting maximum staff utilization, development, and handling disciplinary issues.
Demonstrated ability to define problems, analyze alternatives, and recommend solutions to difficult problems or issues.
Ability to communicate effectively, both orally, in writing, and graphically, facts and circumstances in a manner understandable to management officials. Experience with presenting, training, and advocating for analytical solutions and methods.

You will no longer be considered for this position if receive a zero (0) rating on any evaluation factor.

Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.
Education

Education must be accredited by an institution recognized by the U.S. Department of Education. Applicants can verify accreditation here: www.ed.gov/admins/finaid/accred. Special Instructions for Candidates with Foreign Education: Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs. You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities. For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional information

Pay is only part of the compensation you will earn working for the USPS OIG. We offer a broad array of benefits programs:

Health, Dental, Vision, Life and Long Term Care Insurances with Flexible Spending options.
For more information about these programs visit www.opm.gov/insure.

Retirement and Thrift Savings. For more information about these programs see www.opm.gov/retire and http://www.tsp.gov/.

Flexible Work Schedules. USPS OIG offers a range of family friendly flexibilities including flexible work schedules, telework and employee assistance programs.

Leave and Holidays. In addition to 10 paid holidays each year, you will earn 13 days of paid sick leave and 13 to 26 paid vacation days each year depending on your years of service.

For further information, please refer to our website at:
https://www.uspsoig.gov/frequently-asked-questions

Fair Labor Standards Act (FLSA) Status: Exempt (Nonexempt employees are entitled to overtime pay; Exempt employees are not).

This agency provides Reasonable Accommodations to applicants with disabilities. If you require accommodations for any part of the application and/or hiring process, please send an email to jobs@uspsoig.gov. The decision on granting an accommodation request will be made on a case by case basis.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Human Resources Office will review your resume and supporting documentation to ensure that you meet the minimum qualifications required for this position. You will no longer be considered for this position if you: receive a zero (0) rating on any evaluation factor; fail to attach all required documentation; if your application materials indicate that you are not minimally-qualified for this position; or if you fail to qualify on the interview. Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision. NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible.

Background checks and security clearance
Security clearance

Other

Drug test required

Yes

Required Documents

Required Documents

You must submit all required documents by 11:59 PM EST on the closing date of this announcement, Vacancy Announcement 2020-12-10660128-PC, by closing date 12/05/2019.

1. RESUME. When completing your online application or uploading your resume, you must categorize it as a "Resume" document).

2 TRANSCRIPTS from an accredited college or university. The information presented in the transcript must be verifiable and should contain the name of the institution, applicant's name, list of completed courses, semester hours, GPA, date and type of Bachelor's Degree issued. Education completed outside the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs to be acceptable for Federal employment. Attach document verifying that it has been deemed equivalent. For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. (Required: Upload and save as "Transcript" document.)

3. PERFORMANCE APPRAISAL dated within the last 15 months. This is required from all applicants including Federal, USPS, OIG, and private sector employees. If a PERFORMANCE APPRAISAL is not available, you must submit a separate statement with the reason a performance appraisal is not available. (Required: Upload and save as "Other" document.) NOTE: An SF50 IS NOT acceptable as a performance appraisal.

4. UPLOAD SUPPORTING DOCUMENTS which may include:
Certificates or Licenses, if applicable. Upload and save as "Other" document.
Veterans Preference Documentation. If you are claiming veterans preference you must submit the Member 4 copy of your DD-214 Certificate of Release or Discharge from Active Duty, and/or other proof of veterans preference eligibility including your VA letter, form SF-15 (www.opm.gov/forms) and all required documents related to your SF-15 claim. Veterans can request the Member 4 copy of their DD-214 at http://www.archives.gov/veterans/military-service-records, and can download a copy of their VA letter from https://www.ebenefits.va.gov/ebenefits-portal/ebenefits.portal. (If applicable to you, you are required to upload each veterans' preference document and categorize as "DD-214" or "SF-15" or "Other Veterans Document")
Reasonable Accommodation Documentation. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found at http://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire .
SF-50 if you are or have been a Federal employee to demonstrate tenure and competitive/excepted service for eligibility purposes. (If applicable to you, you are Required to upload each applicable SF-50 and categorize as a "SF-50" document.)

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Benefits

Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.