Perform trainee duties responding to requests and providing criminal history information to federal, state, and local law enforcement agencies and departments.
Job Duties and Responsibilities
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below.
Note: Incumbents function in a trainee capacity to gain proficiency in the duties listed below and become eligible for promotion to Records Data Specialist upon successful completion of the trainee program.
Respond to telephone, electronic, or teletype criminal history information requests from federal, state, and local law enforcement agencies and departments related to warrants, vehicle registrations, missing persons, stolen vehicles/property, guns, license plates, boats, aircraft, immigration status, injunctions, protection orders, and unidentified persons.
Enter, modify, supplement, and cancel criminal history information in the Florida Crime Information Computer (FCIC)/National Crime Information Computer (NCIC) databases and notify law enforcement agencies or departments of actions taken as appropriate.
Review all entries made by Law Enforcement Deputies through mobile reporting for special data processing entry within the Sheriff's Office internal Records Management System (RMS).
Monitor Records Management System logs to ensure all entries are accurate and complete.
Continually monitor pending information required from Law Enforcement Deputies for actions performed during their shift so that all actions are in compliance with rules and regulations.
Perform duties at temporary emergency command centers during periods of emergency as required.
Perform other related duties as required.
Knowledge, Skills, and Abilities
Note: To be acquired during the training period.
Working knowledge of effective communication techniques.
Working knowledge of English grammar, punctuation, and spelling.
Some knowledge of practices used to receive and assess calls for assistance.
Some knowledge of federal, state, and county laws, ordinances, and regulations governing the dissemination of criminal information.
Some knowledge of records management system standard operating procedures.
Some knowledge of general office policies, procedures, and practices.
Some knowledge of Agency policies, procedures, and guidelines.
Some knowledge of law enforcement terminology.
Ability to follow established procedures.
Ability to communicate effectively, both orally and in writing.
Ability to handle confidential information.
Ability to pay attention to detail.
Ability to multitask.
Ability to work effectively with others.
Ability to collect, organize, and evaluate data and to develop logical conclusions.
Ability to accurately assess situations and make correct decisions.
Ability to accurately sort, retrieve and file material using alphabetic, numeric, and chronologic systems.
Ability to work under stressful conditions.
Ability and willingness to work shifts to include nights, weekends, and holidays.
Ability to use a computer and related software.
Note: Applicants must meet the following requirement(s) to be considered minimally qualified for the job.
A high school diploma or possession of a GED certificate, and;
One year clerical or criminal justice experience; and
A passing score on pre-employment testing; and
30 net words per minute on a typing test; or 100 gross keystrokes per minute with 90% accuracy on a data entry test.
Solid knowledge of Windows-based applications.
Two years clerical experience.
Depending on area of assignment, incumbents may be required to possess a valid Florida Driver License at time of employment. Driving history will be thoroughly reviewed and may be grounds for disqualification.
No visible tattoos on face. Tattoos on hands, neck, or arms must be covered with white, black, or neutral colored covering.
No illegal drug sale within lifetime.
No illegal drug use within the past 36 months. No marijuana use within the last 24 months.
No felony convictions within lifetime.
No misdemeanor convictions involving perjury, false statement, or domestic violence within lifetime.
Prior military personnel must not have a dishonorable discharge from any branch of the United States Armed Forces, the United States Coast Guard, National Guard, or Reserve Forces.
Successful completion of a criminal background investigation including polygraph, reference/employment/neighborhood checks, medical evaluation, and drug screening.
Benefits include but are not limited to:
Medical, Dental, Vision, and Life Insurance coverage
Florida Retirement System and Deferred Compensation
Paid time off including sick, vacation, and holiday time
Employee Assistance Program
Short and Long Term Disability Insurance
Employee incentives for educational degrees and bilingual (Spanish) abilities
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