Who You Are
We are looking for creative problem solvers who can provide high touch service in challenging and ambiguous situations. Confident, smart and hardworking, who want to make a difference in people’s lives. It's okay if you're in school and looking for part-time work, or are ready to join full time. We're less concerned about the hours than we are about finding the right people. If you're good ... we want to be flexible to your schedule needs. We are interested in folks from a variety of backgrounds and industries. We encourage you to apply even if you don't meet ALL the requirements - we want the best no matter what.
Who We Are
Galileo is working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Our team is behind some of the biggest names in Healthcare that you have heard of (One Medical) and that you haven’t (Epocrates) - we’re a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.
We’re looking for
- Someone who truly enjoys helping people - you never approach a problem as “one size fits all” but creatively resolve issues based on each person’s unique needs
- Are excited to help people day in and out as you navigate a complex system
- Are energized by providing high volume and high quality support in an fast-paced environment
- Have strong written and verbal communication skill with the highest attention to detail
- Are willing to spend some of your time in an office with like-minded individuals
- Do not have a healthcare background (or are willing to forget everything you have learned)
- This role is based out of our Seattle office location (Benaroya Hall area)
EVERY APPLICATION IS THOROUGHLY REVIEWED BY A REAL PERSON. Please tell us why you are interested along with the other application questions so that we can get to know a bit more about you.
Compensation Range
$20-22 per hour based on experience, location, and market dynamics
Benefits
- Medical / Dental / Vision insurance
- Flexible Spending Account
- Health Savings Account
- Company paid STD/LTD, AD&D, and life insurance
- Up to 12 weeks of paid parental leave
- 401K with employer match
- Paid time off
Job Types: Full-time, Part-time
Pay: $20.00 - $22.00 per hour
Expected hours: 4 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Shift:
People with a criminal record are encouraged to apply
Application Question(s):
- What caught your eye about Galileo and more specifically this role?
- Tell us about the best customer service you've ever received.
- What excites/motivates you most about delivering exceptional service?
- Are you currently located in Seattle and willing to work out of our office (Benaroya Hall area)?
Work Location: Hybrid remote in Seattle, WA 98109
