- Business Requirements
- Project Management
- PMI Certification
The County of San Mateo's Information Services Department is seeking a well-qualified and experienced SMCLabs Project Manager (IS Project Manager) to lead implementation of our SMCLabs initiatives. This individual will be responsible for requirements gathering, team management, and project planning, and deploying innovative solutions. The candidate will effectively document, analyze, communicate, and report on defined deliverables, resource requirements, work plans and budgets, and barriers to success related to client projects. The candidate must have strong communication skills and be comfortable working with front line staff, management, technical staff, and external vendors.
Under general direction from an ISD Division Manager, this individual will be responsible to plan, coordinate, and manage innovative projects to address local and regional business needs with innovative and cutting-edge technology. The individual will be responsible to lead project life cycle, including identifying users' needs, gathering detailed requirements, analyzing project feasibility, developing project scope and estimating budget, designing solutions, organizing technical review and system testing, and overseeing implementation; and performs related work as required.
The ideal candidate or this position will have:
Deep knowledge of project management techniques and tools
Possess a Project Management Institute PMP certification
5 years' experience as a project manager
Working knowledge of IoT device management and associated protocols
Superior leadership ability
Develop and document a project plan
Effectively execute a project
Communicate effectively with stakeholders at all levels of an organization
Possess adequate business and political acumen to drive projects to successful completions
Achieve established deadlines and manage change effectively
Provide to useful and timely project communication
Handle multiple projects simultaneously
Examples Of Duties
This individual will be responsible for:
Business Requirements Gathering: Lead client requirements gathering sessions and accurately document business requirements in a project charter.
Business Analysis: Ability to gain a deep understanding of written and verbal business requirements and to transform those business requirements into functional requirements.
Develop project budgets, contracts, and schedules; monitor project progress and ensures project goals and contract requirements are met.
Project Management: Manage/develop change requests, work breakdown structures, test plans, user guides, and capability discovery and delivery road maps.
Possess Internet of Things (IoT) knowledge including experience in planning, deployment, monitoring and analyzing solutions
Ability to plan and execute projects at both the county and regional level
Partner with county departments to develop and prototype forward thinking solutions
Additional duties may include:
Provides coordination, guidance, and oversight for all phases of a project.
WI-FI planning and deployments.
Run with emerging technology proof-of-concepts.
Plans, organizes, and defines project requirements, methods, and end objectives in consultation with stakeholder; performs risk assessments; develops concept documents, impact analyses, stakeholder analyses, and draft process documentation; coordinates project activities with team members, other section staff, user representatives, and outside vendors.
Prepares feasibility studies, cost and benefits analyses, product evaluation, requirement specifications, designs, and other analyses and documentation.
Develop requests for proposals (RFP) and qualifications for professional services; evaluates proposals and recommends project award; develops and reviews contract terms and amendments; ensures contractor compliance with County and department standards and specifications and time and budget estimates; reviews design documents to ensure technical integrity; reviews and updates deliverables; analyzes and resolves complex problems that may arise.
Analyze IoT sensor data and turn into meaningful information.
Provide meaningful and timely project status reports and briefing.
Writes and maintains user and technical operating instructions and project documentation; provides training to users and other technical staff and advises on best practices.
Performs other duties and projects for the Project Management Office as assigned.
County Status: An applicant must be a current County of San Mateo employee in the Information Services Department with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or term position prior to the final filing date.
Principles and practices of project management, identifying technology needs and issues, researching and evaluating technology, applications, and the most effective courses of action, and implementing solutions.
Principles and practices of computer systems management, analysis, design, and maintenance.
Data management theory, principles, and practices and their application to a wide variety of services and programs.
Contract administration principles and techniques.
Research and reporting methods, techniques, and procedures.
Techniques and methods of system evaluation, implementation, and documentation.
The organization, operation, and functions of the department as necessary to assume assigned responsibilities and to determine appropriate point of escalation.
Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
Principles and procedures of record keeping.
Modern office practices, methods, and computer equipment and applications related to the work.
English usage, spelling, vocabulary, grammar, and punctuation.
Techniques for providing a high level of customer service by effectively dealing with vendors and County staff.
Conduct research projects on a wide variety of software issues, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
Coordinate and plan applications development, enhancement, and maintenance projects.
Perform analyses of informational requirements and needs; identify, evaluate, and solve systems problems; design and implement new or revised systems and procedures; provide technical advice and consultation, and ensure efficient computer system utilization.
Collect, analyze, and interpret procedures and data; develop sound conclusions, recommendations, and solutions.
Research, develop, and recommend cost-effective technical system improvements.
Prepare clear and concise program documentation, system and user procedures, reports of work performed, and other written materials.
Analyze and troubleshoot software issues and use logic to solve the problem.
Deal tactfully with the customers and staff in providing information, answering questions, and providing customer service.
Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, rules, and regulations.
Operate modern office equipment including computer equipment and specialized software applications programs.
Establish and maintain a variety of filing, record keeping, and tracking systems.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to graduation from an accredited four-year college or university with major coursework in management information systems, computer science, or a related field and two (2) years of progressively responsible experience in performing information technology/systems project management specific to the specialty area assigned which includes infrastructure or application implementation and integration projects. Additional related experience may substitute for education requirement on a year-for-year basis, up to four (4) years.
Licenses and Certifications:
Some positions may require possession of, or ability to obtain, a valid California Driver's License.
Some positions may require possession of, or ability to obtain, a valid Project Management Professional (PMP), Program Management Professional (PgMP), or equivalent certification.
Some positions may require possession of, or ability to obtain, industry-recognized information technology certifications.
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various County sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds with the use of proper equipment.
Employees work in an office environment with moderate levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff in interpreting and enforcing departmental policies and procedures.
Departmental Promotional Only. Only County of San Mateo employees in the Information Services Department with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date may apply.
The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%) which may include a written and/or performance exercise(s) given before, during or after the interview. Because of this process, all applicants meeting the minimum requirements are not guaranteed advancement through any subsequent phase of the recruitment process. Depending on the number of applications, an application appraisal of training and experience may be used in place of examinations. All examinations will be given in San Mateo County, California and all applicants must participate at their own expense.
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. The San Mateo County Employment Application Form and the attached Supplemental Questionnaire must be completed in order to be considered for this position.
~Tentative Recruitment Schedule ~
Final Filing Date: Wednesday, 12/18/2019
Screening: Thursday, 12/19/2019
Combined Panel Interviews: Monday, 12/23/2019
The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds and contributions.
We are proud to be an Equal Employment Opportunity Employer.
HR Contact: Arlene Cahill (121219) (IS Project Manager I - V305)